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CsFull_Legend's avatar
CsFull_Legend
4 years ago
Solved

Got banned on apex legends for cheating but I never cheated

I got banned on apex for "cheating", while i have never cheated. But hear me out: I reported it to EA and I got an answer: they confirmed that I actually was cheating and my account wont get unbanne...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    @CsFull_Legend We would be unable to help or provide information about a ban on your account if one has happened.  

      

    You will need to reach out to our Terms of Service Team for further assistance. You can get further information and reach out to them at the link below.  

      

    Thanks! 

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
4 years ago

@CsFull_Legend We would be unable to help or provide information about a ban on your account if one has happened.  

  

You will need to reach out to our Terms of Service Team for further assistance. You can get further information and reach out to them at the link below.  

  

Thanks! 

  • CsFull_Legend's avatar
    CsFull_Legend
    4 years ago

    Yes. I contacted them, and the guy said that he checked my account and I actually "cheated". He didnt gave me details, he didnt prove that I cheated in any way. I suspect that he didnt really checked anything. But also I dont want to send another unban request because I dont want to be blocked for spam or sending too many requests about something that got "solved". I want to see a mp4 of me cheating in any way, but now nobody proved me anything so I am sure that this ban is a mistake.

  • ButcherOf727's avatar
    ButcherOf727
    4 years ago

    I'm having the exact same issue right now. Banned for "cheating" but I never have or used any bugs to get an unfair advantage but they said I was after I appealed it. I spent money on the game just for it to disappear for something I didn't even do. Also, you see streamers using exploits all the time like the Rampart melee bug but nothing happens to them. 

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