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Snoopy_hoi's avatar
Snoopy_hoi
9 months ago

i bought the apex legends saviors pack and i never got it

So i bought the saviors pack from steam then it was added to my account but when i launched apex it didnt show up.  After that i contacted ea support with the live chat they said to install the game...
EA_Mari's avatar
EA_Mari
Icon for Community Manager rankCommunity Manager
9 months ago

Hey, 
This pack was released long ago. When exactly did you buy it and have you unlinked/relinked your Steam account ever since? 

Snoopy_hoi's avatar
Snoopy_hoi
9 months ago

I bought it 4 days ago and have been looking all over ea support for help. I have not unlinked and or relinked my steam account

  • Midnight9746's avatar
    Midnight9746
    Hero+
    9 months ago
    @Snoopy_hoi Where did you buy the pack from? Because those kinds of packs are only around during the season its launched in.

    In this instance, the Saviors pack was released in Season 13, so by Season 14, it would of been replaced by Season 14's pack, (which would be the Hunted pack).
    • Snoopy_hoi's avatar
      Snoopy_hoi
      9 months ago
      @Midnight9746 wrote:
      @Snoopy_hoiWhere did you buy the pack from? Because those kinds of packs are only around during the season its launched in.

      In this instance, the Saviors pack was released in Season 13, so by Season 14, it would of been replaced by Season 14's pack, (which would be the Hunted pack).

      I bought the key from Eneba, but the code should still work right? Because there isnt a reason it shouldnt. Its a legitimate code, it shows up both in steam and in my ea purchases.

      • SirTickler's avatar
        SirTickler
        8 months ago

        Interesting, a friend of mine also bought this and hasn't gotten a reward either.

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