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tradigital's avatar
2 years ago
Solved

I can't seem to Merge accounts?

I logged into the new update on pc expecting a pop-up or something to click on to merge my xbox to pc account but theres nothing, even after i seen so many posts about how it would "force you" to an i got nothing, do i have to do it off xbox? is there somewhere else i can go to do it? i haven't gotten any prompts or anything signifying a merge

  • Hey @tradigital,

    While Cross Progression is being introduced this season, it is rolling out in waves so not everyone will see it immediately.

    If your various platforms are all connected to the same EA account, you won't need to do anything else until you see this pop up in-game.

    You should see a splash screen similar to the one below confirming your account has been migrated once this takes place.

    Don't be concerned if this doesn't appear for you immediately, but once that process completes do let us know if you're encountering anything unusual.

    You can check out this info and other details about Cross Progression in our blog post, thanks!

34 Replies

  • Got the prompt weeks ago but accounts haven’t merged with psn and steam too many people have had this happen I’m tired of waiting . What’s the fix for this ?!?!?

  • freestylin1988's avatar
    freestylin1988
    2 years ago

    What’s the point of this if there’s no help ? Why does y’all support suck ? Somehow I got a lot of tickets open yet no one can help! Wtf is wrong with this corporation. Apex did their part now y’all can’t explain why peoples accounts won’t merge after prompt ?!?!?

  • As it has been about a month. Is this still in waves? I logged in after a few months of not playing looking to merge accounts and I got nothing popped up when I logged in and even restarted the game to see if it would work but no pop up for merging. Id love to get access for some of my xbox skins on pc

  • So I have two separate EA accounts for apex and I want to know if it is possible to merge both accounts together as I have spent a lot of money on both and would like access to them all but on one account. Is this possible or will it come up for my cross progression? Because I have had the pop up come up but it doesn’t come up with my Xbox account.

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