I still having problems with 7.1 audio!!
My THX 7.1 Sorrund audio still not working, all the channels produce the same sound. Again I set the game in stereo to play. Any information about this? This is since the season 7 upgrade. Today I up...
Forum Discussion
EA_Kent
Community Manager
Community ManagerGot it, thanks!
Have you tried setting up your PC in a Clean Boot to test and see if that helps at all? If there's anything else running on the PC that could be interfering with the surround sound settings that may help to get around it.
For more information on how to set one up check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks again!
/Kent
Yes, Im not the only with this problem, so much people, I tried a lot of things, even reinstall windows.
- EA_Kent
Thank you for giving that a shot. When you have a chance would you mind sharing a DxDiag so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.Thanks again!
/Kent
Here is the DXdiag and msinfo
[Admin - removed MSINFO as this file contains some information we wouldn't want to be publicly shared]
- EA_Kent
Thank you! I appreciate that.
Can you check something else for me when you've got the chance? I'm curious what Windows is currently seeing as the active driver for your Razer headset.
1. Open the Windows Control Panel and click on Hardware and Sound
2. Under Devices and Printers click on Device Manager
3. Click on Sound, video, and game controllers
4. Look for your Razer audio device and right click on it
5. Click on Properties
6. Click the Driver tab
What does it show there as the driver provider and driver date?
/Kent
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