Forum Discussion
@EA_Darko wrote:It sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you post your UO Trace I will take a look.
Darko
No, i do not have any issues with my connection. I played Battlefield V for two hours inbetween Apex sessions, in Apex i am rubberbanding and freezing in place all the time I get into a shotgun duel and suddenly i am moonwalking in their face like i am Michael * Jackson, I have been struggling with this * for FOUR DAYS. Like I said go and play Battlefield V inbetween Apex sessions which i assume is in the same area as your apex servers and i play it for two whole hours without dropping a single packet.
Not to mention my connection to Teamspeak is fine, i can play other games fine. I have run tracert and pinged random servers for 4 days without having any issues at all. If anything i'd say you guys are restricting my bandwidth when i am connected to your server for some * up reason. How about you take * seriously and do your * job.
@EA_DarkoNo offence but why are you replying with generic troubleshooting steps....the OP literally said in his first post he followed your troubleshooting steps and it didn't help. I'm pretty sure everyone with an issue with your servers has followed that guide by now since I've seen it pasted in every tech support topic regarding this issue (or any issue for that matter). All you're suggesting anyways in the article is literally just flushing the DNS, restarting a router and more or less running an MTR test to servers using an unnecessary tool called 'UOTrace'.
You guys have to be aware by now that there's something wrong with your servers, even Call of Duty Blackout felt more responsive and I had 105ms on their awful servers. When I look at the data centre at the title screen it says I have 30ms yet the symptoms still occur -- at peak times its more obvious and I can't even shoot without rubber banding.