Installed the game, stuck at loading screen.I tried running in compatability mode (win7), tried clearing cache (ipconfig /flushdns), tried removing Respawn folder in Home directory.Tried linking my steam account.Also reinstalling origin/apex didn't help.Nothing helped so far.Origin name: Empyw

I also tried making new account.

UPDATE:I did a clean windows installation on Dual Boot (vhdx).The new installation I installed origin & apex.The SAME problem persists on clean installation of windows in dual boot mode (used virtual hard drive).I start to think it has something to do with Settings of video card or something else?Anyone?

I went back to the main topic for this error:-Have you tried resetting the hosts file?https://support.microsoft.com/nl-nl/help/972034/how-to-reset-the-hosts-file-back-to-the-default-A post i found:"My fix was to change data center.When on the loading screen (with white circle) for the second time, hit ESC and click on "data Center" at the bottom in the middle.Choose any data center that gives good ping (Avoid -1).This fixed all the loading problems for me."-Make a new origin account-If you have steam try and prevent if from running on windows start-update latest windows patches-clicking update on apex in origin then immediately repair apex-Another comment i found:STEP 1: ALT+F4 the game.STEP 2: Log out of Origin and close it.STEP 3: Launch Origin and login (not autologin)STEP 4: LAUNCH GAME.-Check this video:https://youtu.be/K8ayXXXUFL8-Another comment:Navigate to this folder(Your main OS drive, probably C):\Users\(Your PC's user profile)\Saved Games\Respawn\Apex\localDELETE THE TEXT FILE CALLED 'previousgamestate'-Another comment:4. Deleted my C:\Users\YourName\Saved Games\Respawn folder, navigated to my exe file in my Program Files folder and run as Admin: Worked- Try -quickstart command in game properties- Run cmd prompt as administrator and enter sfc /scannow (wait for it to finish then restart pc clean reboot)-Disable cloud storage in origin (make sure to revert if it doesnt work)-If you feel comfortable removing visual c++ libraries remove all of them, restart pc clean reboot then start adding them one by one 2010/2012/2013/2017 in both x64/x86 latest update from microsoft website-Try increasing available virtual memory on your drivesGood luck

Hey Bluelagoon,I can successfuly ping it:Pinging easo.ea.com [159.153.64.173] with 32 bytes of data:Reply from 159.153.64.173: bytes=32 time=122ms TTL=245Reply from 159.153.64.173: bytes=32 time=125ms TTL=245Reply from 159.153.64.173: bytes=32 time=122ms TTL=245Reply from 159.153.64.173: bytes=32 time=123ms TTL=245Ping statistics for 159.153.64.173:Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 122ms, Maximum = 125ms, Average = 123msPing is working.I want to tell you something.I am very grateful for your help. You have tried to help me beyond anything and you have put so much effort into trying to find a solution for me.I am very grateful for this indeed. That is awesome and I cannot show my appreciation as much as I'd love to. I didn't believe someone would have such an urge to help other peopleand this is all for admiration which you deserve.I want you to let me continue bumping this thread now until an EA representative tries to jump in for the conversation.I think I took enough of your time and I don't want to keep taking from your time.If an EA representative decides to jump in, I'd gladly do anything to help resolve the issueThank you again, you have been awesome.I will keep bumping this thread every day.

Today i download this app called currports.. I wanted to see which ip adresses apex is connecting to.. I find out apex is using amazon cloud services.. Mostly i wanted to find out if switching server (Data Center option) manually actually does something.. I find out it doesnt store that setting.. If you reset the game it just automatically selects whatever server i dont know the criteria.. I also dont know if it actually goes to the server after you click on it and enter the game..https://www.nirsoft.net/utils/cports.html

Loading screen spinning circle | EA Forums

63 Replies

Empyv
7 years ago
I also tried making new account.
Konform103
7 years ago
Post Dxdiag.txt
Empyv
7 years ago
If you are asking about my specs here they are:
32GB RAM
Intel i7-7820HQ @ 2.90GHz (8 CPUs)
2 video cards:
- Nvidia Quadro M2400 (4 GB RAM)
- Intel (R) HD Graphics
Konform103
7 years ago
Sorry to bother but can you try and disable intel hd graphics in the bios? For some people it worked
For your visual c++ check:
Empyv
7 years ago
Just tried disabling Intel from the BIOS, did so, retried but didn't help.
Proceeded to get the EXACT same versions as on the picture, I have the exact versions of Visual C++, but the issue persists.
Still the loading icon spins forever (the spinning stops for milliseconds at the beginning as if it really is loading..., and then starting to spin smoothly forever - as if something has timed out).
Any other ideas?
Konform103
7 years ago
Well i spent several hours when I first installed the game to fix it.. What worked for me was getting my visual C++ libraries in check.. Then after a few days i decided to move my game to my samsung ssd.. Another five hours of repairing getting it to work (problem with samsung ssd rapid mode).. Since I didnt get exactly your type of error maybe somebody else can help you with it.. i can suggest a lot of thing to try but your patience is not so wide i think hehe
Empyv
7 years ago
You can have all my patience, I am up to try anything.
Thank you for your help.
If you can suggest anything, hand it over 🙂
I just really want to play XD
Empyv
7 years ago
Bump? 🙂
Konform103
7 years ago
Yeah but dont ruin your pc just for 1 game hehe.. This some quick things:
-Do you have a samsung ssd by any chance? If so disable rapid mode..
-Disable all game overlay (origin xbox etc)
-Try setting the game in another language (like polish)
-Try running the game windowed
-Try reading Easy anti cheat troubleshooting:
https://www.easy.ac/en-us/support/apexlegends/
-Try run apex.exe as administrator
-Try run apex.exe without windows full screen optimization (properties)
-Try ddu to uninstall every video driver and install latest driver:
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
-Try disable all non-microsoft services from services.msc (be careful take a screenshot so you can restore if it doesnt work)
-Make sure your are running latest .net framework
-Try running the game without firewall/internet security
-Try removing nvidia gaming experience/ afterburner overclocking tools
-Try running the game with a fps limiter command in origin (-fps_max 60)
Empyw
7 years ago
Hi again,

None of the above really helped.
I tried logging from a different PC though, and the game ran fine, I was able to get past the loading screen.
On my PC though, the issue persists with ANY account I log into, what could the problem be?
I guess it has something to do with setup.