Forum Discussion

frogtako's avatar
3 years ago

missing apex coins

i bought a digital apex coins gift card via amazon and when I redeemed the code on the ea site, it said the code was redeemed successfully but my account never received the coins. its been more than 24 hours, please help. 

12 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @InadvertentLife,

    This thread is almost a year old, so I'm going to lock it to prevent necro-posting. But if you haven't received Apex coins that you've bought, I'd recommend reaching out to our live support team so they can take a look at this for you.

  • MADRESPEXX's avatar
    MADRESPEXX
    Rising Novice
    4 months ago

    How can you reach them? I was incorrectly deducted 1000 coins yesterday and I'm freaking out.