Forum Discussion

Not applicable

3 years ago

Solved

My EA account was banned for no reason, and there was no reply to the appeal

我的帐户于 2022 年 10 月 22 日上午 8：38 被禁止。这时，我正在做别的事情，我发现我第一时间上诉，但没有回应。上诉后，我没有找到有关我投诉的案件的任何信息。我尝试了很多方法解封我的账户，但都没用，我希望EA管理人员能看到这些信息并联系我帮我解封我的EA账户。我几乎绝望了。如果 EA 没有做出任何回应，我将取消此生的所有 EA 帐户

OldTreeCreeper
3 years ago
@angelyu appeal replies can take time.
The EA staff who work on AHQ cannot help you with account-related issues, such as bans.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

angelyu

Not applicable

3 years ago

@angelyu is anyone can help me？I'm helpless and desperate

OldTreeCreeper
Hero+
3 years ago
@angelyu appeal replies can take time.
The EA staff who work on AHQ cannot help you with account-related issues, such as bans.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
- OldTreeCreeper
  Hero+
  3 years ago
  @angelyu
  The language in you're first posting isn't supported on Answers HQ.
  
  Maybe one of these would suit you better:
  
  English
  Deutsch
  Español
  Français
  Italiano
  Nederlands
  Jezyk polski
  Português
  Русский форум
  If you do not speak one of those languages, then please check out the help.ea.com site which is available in a variety of languages and provides help across all EA titles. Have a look through the drop down Menu in the bottom right of the web page for a list of supported languages.