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Aicken-Savage's avatar
Aicken-Savage
7 years ago

Not receiving verification Code

Tried to create an origin account so I could download and play Apex Legends, but I am not receiving the verification code to log in.

After trying to change the email associated with the account I was able to receive the email confirming that I changed my email, but of course there was no verification code sent to the new email either. 

I have read other posts and the first answer that always comes up is "Check spam or junk folder" so please don't bother making your first response "Check spam or junk folder" because that is not the issue and I would like a solution asap. 

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Aicken-Savage 

    We are currently looking into this issue, apologies for any inconvenience until this is sorted out.

    Thank you.

  • thatkrazy006guy's avatar
    thatkrazy006guy
    7 years ago

    Has this been resolved, im having same issue, but its not even a new account it just wants me to re verify my email to change any settings and i get no email. Seems like something as far as email should be resolved.

  • xxBearSlayerxx5's avatar
    xxBearSlayerxx5
    6 years ago

    im also having this problem its not a new account im not getting the emails and it wont let me change my email im on xbox one if that changes anything

  • MrWar2799's avatar
    MrWar2799
    3 years ago

    I am having this issue with not receiving verification emails. Was this problem resolved and if so could I get some information on how to fix it? 

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