Hello,I'm suddenly experiencing a frequent Apex crash and hoping for some guidance. Brand new PC built about 2 months ago. I've been playing Apex flawlessly on this build since it was assembled. I took the last few weeks off due to a busy schedule and launched the game yesterday to play. I installed the most recent patch, and within the first couple games I experienced a crash to desktop - no error, no freezing before the crash occurs, no warning. The game instantly closes and I'm back at the desktop. I've verified that Windows is completely up to date, verified that the most recent NVIDIA driver is installed, and repaired game files through Origin. DxDiag is attached. Any suggestions?

New patch crashes just as badly and in exactly the same way as before. (I even had a crash on the server loading screen (where it shows the ruined Cap City) today. @VT41 Nice find on the DMP file location! Getting VS now to check them out! Not sure they line up though. (I don't have any DMP files for yesterday, and I crashed multiple times. Same for today where I've had 5 crashes in the last 2 hours, and there's only one dump.)Edit, last 3 dumps are all r5apex.exe: 0xC0000005 - The thread tried to read from or write to a virtual address for which it does not have the appropriate access.4th last one is: 0xC000001D - The thread tried to execute an invalid instruction.If anyone at Respawn/EA wants the files to check them with symbols, let me know!

Same problem here as well. Game worked fine before. Latest patch with Grand Soiree comes out and now it regularly crashes to desktop, in any game mode, no matter what I'm currently doing in game. Freezes for a second and boom, gone! No error, no log.Intel i9-9900KS (stock, no OC)NVIDIA Geforce RTX2080 SUPER (stock, no OC)32GB RAM (stock, no OC)MSI Z390 Gaming Edge AC boardWindows 10 1909 64-bitThings I have tried:- Repair game files.- latest and previous NVIDIA drivers.- Changed graphics settings to lowest.- Set max_fps in startup options.- Shutting down any other software that's in the background.- Repairing EasyCheat.Nothing helps! The game randomly crashes during matches (usually a little further into the match, which is especially frustrating).

Im fairly certain it has to be with the CPU's AVX instructions. For some reason this game is SUPER Sensitive to ANY kind of CPU overclock regardless of voltage/stability etc. If i run an OC greater than 8700k's factory boost of 4700mhz it'll randomly crash to desktop with no error message. When i lock at 4700mhz its 100% no crashes. Confirmed this multiple times over. It may be the reason why many high end rigs are crashing compared to older stuff. The implementation of AVX on this game needs some serious looking into. As a possible temporary solution - I suggest anyone with a high end intel CPU run a minus 1 - 3 AVX offset. See if that makes any difference and gives more stability.

@1Pumpp I think you're spot on here. In trying to diagnose this issue yesterday and wondering about the stability of my overclock, I downloaded OCCT (https://www.ocbase.com/), put it on Large Dataset testing with AVX2 instructions, and it immediately crashed my system, so I knew that I was at the very least having some problems with AVX instructions. Every other game and aspect of my system was stable so I didn't have reason to believe I was having issues. I run with an AVX offset of 0 for my overclock, so I went back in to adjust LLC and core voltage settings and I can now complete a full AVX2 stability test with no errors and relatively low temps. Incidentally, I've not had any Apex crashes yet either... I'll keep playing to see if this was the root cause.

@ekze so basically this is the same error i am and many others are fighting against (Access violation - code c0000005 (first/second chance not available)).We, users, can only do as much and decrease the chances of this error occurring by lowering game graphics quality or conducting voodoo rituals with drivers. The problem needs to be addressed at the core of the game itself *cough*developers*cough*.Don't mess up your PC just because a bunch of trained monkeys can't code ;-)

[PC] Apex crashing to desktop, no error

107 Replies

Patrix87
6 years ago
All I'm seeing is people with very high end systems crashing.
2080, 2080Ti, 1080Ti.
not many report of GTX 1050 crashing...
One of my friend is running the game fine with the Asus RTX 2070 ROG STRIX OC, i9 9900k, 32GB 3200Mhz.

We run pretty much the same softwares, voicemeeter, Discord, etc etc.
I have an Asus RTX 2080 ROG STRIX OC, i7 9700k, 16GB 3200Mhz.
He never crashed.
I crash all the * time.
No clue why.
1Pumpp
6 years ago
Anyone running any overclocks on there systems?

GPU CPUS?
VT41
6 years ago
@FladFornemmelse I downloaded DDU (https://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to completely remove the existing drivers and then downloaded the 418.91 driver (https://www.nvidia.com/Download/driverResults.aspx/142736/en-us). I've played several long games with no crashes. Too early to call it "fixed" but it is optimistic.
Graphics performance is noticeably reduced in certain areas, especially on the jump ship and in the early part of the game. But I'll trade that for a stable game for now. Thanks for the tip! Hoping this works for others of you.
MeLLeN_D89
6 years ago
i9-9900k
RTX 2080TI FTW3 HC
64gb ram.
Can't finish a game keeps crashing.
But in my case it locks my entire computer up and I need to force restart. "CTRL ALT DEL" dose not work a complete computer freeze happens. Just stays frozen on the APEX screen no blue screen or anything only started to happen after update.
ThoughtlessO
6 years ago
I have overclocks on both
GTX 2060 Super +
i5 9600kf clocked to 5ghz
Crashing every other game
gehyvian
6 years ago
any update on this? have you had crashes yet or is it still working?
gehyvian
6 years ago
@VT41 that didnt work for me
gehyvian
6 years ago
* this stupid game, ive tried everything i can think of just to fix this busted * game, and literally NOTHING has worked, and now i cant even do a live chat with ea anymore so i can waste my time with the useless support people, im so frustrated
sazegy
6 years ago
I have a similar problem, after the update Holo Day, constant crashes after 5 minutes of the game or earlier, after the update of season 4 crashes even when loading.System, I9700k oc 5000mHz ,rtx 2070s and memory overclocked from 3200Cl14 to 4133 CL16.
I tried everything, rolled back Windows, the problem still remains. Before the update, season 4 helped to enter the game, then find the anti cheat in the folder with the game and make a repair as a result, anti cheat disappeared from the processes, it was possible to play about 5 games without crashes, now it does not work.
System Ninja show this mistakes C:\Program Files (x86)\Origin Games\Apex\Crashpad\db\0d2b5963-8425-40fe-969a-a6c54c7c91ff.dmp | 893.37KiB | Memory Dump
C:\Program Files (x86)\Origin Games\Apex\Crashpad\db\2b30f79a-a4ee-4f28-b9c5-fbc2d400fbdc.dmp | 563.75KiB | Memory Dump
TTV_BabanOnPc
6 years ago
My game is constantly crashing too since season 3 , but it was no problem since it happened 3 or 4 times a day , now in season 4 i crash more often and the problem is that i get penalized for things i cant do nothing about i rub 17 3770,16gbram,gtx980, im up to a 90 minute ban right now!
All my other games run perfect with no crashes!

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[PC] Apex crashing to desktop, no error

107 Replies

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