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Same here, on xbox the servers say 20-50ms but when i get in game its laggy and i get disconnected from match 70% of the time
- EA_Darko7 years ago
Community Manager
Hey @Viper8014 and @JSw33ney it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
- 7 years ago
this is your response to everyone darko maybe just maybe the tons of players getting this problem has decent internet and its your update thats the problem?
- EA_Darko7 years ago
Community Manager
Hey @uJamBo when issues such as this appear we need to try an narrow down the cause. I tested the game just there and was able to play without issues. As such, if you are having issues with the connection then please try the steps I shared above and if they make no difference please share your UO Trace with us.
Darko
- 7 years ago
with all respect but no no no no no no no.....a connection issue making the game freeze and not respond ????? ...like how ????
- 7 years ago
here's my UO Trace ....but i never had ping issue or lag cuz of the network in the game before tbh
- EA_Darko7 years ago
Community Manager
You need to poll the UO Trace @Viper8014 in order for it to contain the information we would need.
Would you mind rerunning it and then let it poll and send 100 packets?
Darko
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