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sandzyomama's avatar
sandzyomama
5 years ago
Solved

PS5 Game Crashes Constantly

Over the last 48-72 hours I’ve been unable to finish a single match if it goes beyond about 10-15 minutes on PS5 without a crash.  Prior to crashing, I’ll lose most game audio and a min or two l...
  • sandzyomama's avatar
    sandzyomama
    5 years ago

    The solution to this is deleting the game and reinstalling. Before launching, put in safe mode and clear cache and then rebuild the database. Restart and attempt to connect. 

    Worked for me but it was a real pain in the *. 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey @sandzyomama  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PlayStation console

  1. Completely turn off the PlayStation by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the system for 20 minutes.
  3. Reconnect and attempt to launch Safe Mode.

/Atic 

  • sandzyomama's avatar
    sandzyomama
    5 years ago

    The solution to this is deleting the game and reinstalling. Before launching, put in safe mode and clear cache and then rebuild the database. Restart and attempt to connect. 

    Worked for me but it was a real pain in the *. 

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