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ThatToxicGuy69's avatar
ThatToxicGuy69
6 years ago
Solved

r5apex.exe file missing

why r5apex.exe missing but i not deleted that
  • Niquacas's avatar
    Niquacas
    6 years ago

    Your antivirus has safely locked away the .exe file. just open it and go to the chest that your antivirus secures the (falsely in this situation) infected .exe file, restore it and add it as an exception!

Niquacas's avatar
Niquacas
6 years ago

Your antivirus has safely locked away the .exe file. just open it and go to the chest that your antivirus secures the (falsely in this situation) infected .exe file, restore it and add it as an exception!

  • BroskiLOOSE_RSA's avatar
    BroskiLOOSE_RSA
    6 years ago

    i found my file in my AVG but when i tried to restore it it was unable to do so .now im stuck ,please help

    • Zeelmaekers's avatar
      Zeelmaekers
      Hero+
      6 years ago

      Hey all!

      They are aware of the issue about the false positives.

      Till they fix this issue, i'll leave here the steps how to add Apex as a Exception.

      If this file is set in quarantine, flag it as false positive.

      Avast:

      1. Open the Avast user interface
      2. go to Settings
      3. Click on General
      4. Find the tab Exclusions
      5. Add: "C:\Program Files (x86)\Origin Games\Apex\r5apex.exe" here.
        This should most of the time be the location Apex is installed.
      6. Press "Ok" and Repair Apex Legends.

      AVG:

      1. Open de AVG user interface
      2. Click  Menu and go to Settings.
      3. Locate yourself to General then click Exceptions.
      4. Now click Add Exception and paste here:
        "C:\Program Files (x86)\Origin Games\Apex\r5apex.exe"
      5. Now click Add Exception and now Repair Apex Legends.

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