Razer Raiju PS4 Controller issue PC Win10

Just got off the phone with EA Support. They are now aware of directional pad incompatibility issue but there is no fix at this time. The rep stated that this concern would be escalated to the developers, but there is no timeline when this would be addressed. 

Next steps: 

 Uninstalling Apex and firing up Division 2

Well its your lucky day cuz i have the same controller! :D

Alright with everything you said would you prefer to setup your controller so you can customise it how you see fit with any future games?

Short answer... Yes! 

Here is the kicker, I normally use the Gamepad, Keyboard, and the mouse at the same time... Basically, game pad for movement, mouse for aiming/firing/ targeting, and the keyboard for any additional functions. 

Thanks for the feedback and the quick response! I am currently using Joytokey as my keyboard to gamepad emulator.... I will give this a shot and let you know. 

Thanks for the help! 

v/r,

mg

Np i use a few emulators before, but i like DS4 the most becuse of the features avaliable.

ill mark down the DS4 guide as a workaround solution because you can hide the controller from the game and only give apex the input you want.

Tibber, 

  I walked through your installation and even watched Galatis's install video... Here:  https://www.youtube.com/watch?v=_uuVu93xfzM

  According to his instructions the razer raiju should appear under the controllers tab. But it does not (See attached screen shots). I am sorry to report it does not appear this is a viable workaround. I will continue testing and circle back once I am done... 

Thanks,

mg

Tibber,

  Just for grins I attempted to setup a profile but it did not recognize the controller. Attached is a screen shot of the controller display. 

I am going to try to go in-game to see the impact... 

Tibber! You are a scholar and a gentlemen! Here is what worked for me.

The solution in this case is to disable the razer driver. What tibber is doing first is tweaking the driver itself. So now the game does not see it. Tibber I just returned Anthem due to this issue. However, your solution now makes it playable.  EA owes you an Anthem sale 😉 

Solution: 

Here is what worked for me: 

The setup:

Right click your windows button and select device manager.

Under human interface devices there will be a driver for the raiju controller, right click it and update.

Select browse my computer.

select from a list.

Now choose this driver:

Click next and follow the prompts so it updates the driver info.

Install Joytokey --- here is the link https://joytokey.net/en/

How to Install

Download "JoyToKey_en.zip" from the links below, and unzip it into any folder you like. Then, execute JoyToKey.exe.

NOTE: Some security software may show a warning when you execute JoyToKey.exe downloaded from joytokey.net, but you can safely ignore it. (If you are worried about the warning, you can download JoyToKey from CNET or Softpeda where the binary is double checked against computer virus before distribution)

Here is a video on how to use Joy2Key https://www.youtube.com/watch?v=-42ZL24jE-E

Please NOTE: I do not use show all axes like the narrator mentions in the video. I use Stick X1 for my razer raiju.  (see attached screen shots)

Now I will test this configuration in a few other games like Destiny 2, Subnautica Zero, and Division 2 just to provide additional feedback. 

mg (New Apex disciple) 

For some reason my screen shots were not attached to the previous post... Please see here