Community ManagerRe: Apex badges bugged
Hey @Cladcranberry,
Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.
If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.
Our FAQ here has a bit more information on badges and other missing content, which I've also included below.
I lost some of my content when Cross Progression went live. What happened to it?
Due to the way legacy content was stored, some items in the game were inherently tied to stats. Since we cannot merge stats, some of the items that are tied to stats, such as Ranked Rewards, Battle Pass Badges, and Collection Event badges, may be lost in the process. The items potentially impacted are:
- Ranked Rewards: Badges, Holosprays, Gun Charms
- Battle Pass Badges: More specifically, the number on the Badge
- Arena Ranked Rewards: Badges, Holosprays, Gun Charms
- Collection Event Reward Track Badges
- Achievement Badges
I never got my Achievement Badges merged. What happened to them?
During the merge process, some achievement badges associated with non-primary accounts may have been lost because they were tied to stats, which cannot be merged over. These will need to be earned again.
