Re: Banned Account

Hello and thanks for reaching out, unfortunately we can't help you with account related issues here on Answers.
Please read more here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

You should also contact the support here:
https://help.ea.com/en/contact-us

I hope your issue is resolved soon and that you have a nice day!