I am still getting the authorize prompt as when i am about to complete the purchase, then the overlay disapear with no message of whats going on. I added funds both on checkout and after (manually on steam) to see if it made a difference which it did not.
Community ManagerIf it’s still doesn’t work and offer will be end, how I can buy items that I needed?
Still cant buy and packs will end soon, advice please
Is everyone here using steam or are some using the EA App? Steam support claims (although many people with this issue are getting this reply) that "We found some unusual activity on your account and our system has temporarily prevented your account from continuing to purchase items in this game. Please try again at a later time."
Sounds like some super aggressive automated system that is incorrectly flagging people's accounts.
I am on steam
Its sad im still waiting and no responce from steam or ea 2 days later xD
@SITMOEDOWN
I'm not really sure. I was just now able to purchase the coins I've been trying to get for the last 3 days but it might have just been luck. I say it might be luck because 3 days ago I was trying to get the 4350 bundle and it would fail every time. So out of curiosity, I tried the 2150 bundle and it actually succeeded. But then afterwards, trying to buy a second 2150 bundle (also tried the 1000 coin option) it would fail every time after 40+ attempts over the last 3 days, until today, when I was able to purchase it.
Even though steam is just responding to support tickets with a generic "you have unusual activity on your account" reply, I'd still recommend everyone having this issue open a support ticket. Maybe with some luck, they'll realize many users are running into this problem and they'll do something about it.
Otherwise, it seems like perhaps it's a 2-3 day "suspension" until you can purchase coins again.
Still no responce to me after 2 days
GUYS PLEASE READ THIS If you are currently struggling with buying apex coins.
I shot steam a message and they replied to me with this.
Hi, please disregard the previous response.
We found some unusual activity on your account and our system has temporarily prevented your account from continuing to purchase items in this game.
Please try again at a later time.
If you have more questions not related to the above issue do not hesitate to contact our team otherwise this request will be closed.
Thank you for your understanding.
Steam Support
Nettie
Obviously, a bit confused and annoyed that they temporarily prevented my account from buying packs, so I waited 6 hours before trying again look I'm going to cut to the chase.
If you have let's say 42$ and you want to get coins that cost close to 42$ or the exact amount it WILL FAIL EVERYTIME. Now if you buy a pack that's 22$ it will go through normally why? I have no idea. It's like Ea wants you to spend more money than you have too this method only works if you have more then 10$ on your steam acc TRY doing 5$ and watch it go through untill they fix this IG this is what yo will have to do.....
so how many about I have to drop inside steam to buy lol ?
Id least 20$
Any Update yet ?
Community Manager
