Forum Discussion

2 Replies

  • everything has been fine since February. why would an antivirus impact an executable file all of a sudden like this

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    6 years ago

    They are working on this issue but your in-game progress should not been have been affected by this @AlbatrossNecktie 
    Here are the steps to add Apex as an exception.

    Avast:

    1. Open the Avast user interface
    2. go to Settings
    3. Click on General
    4. Find the tab Exclusions
    5. Add: "C:\Program Files (x86)\Origin Games\Apex\r5apex.exe" here.
      This should most of the time be the location Apex is installed.
    6. Press "Ok" and Repair Apex Legends.

    AVG:

    1. Open de AVG user interface
    2. Click  Menu and go to Settings.
    3. Locate yourself to General then click Exceptions.
    4. Now click Add Exception and paste here:
      "C:\Program Files (x86)\Origin Games\Apex\r5apex.exe" 
    5. Now click Add Exception and now Repair Apex Legends.