Forum Discussion

EzyHawk's avatar
EzyHawk
Hero
6 years ago

Re: lost connection to Xbox live and EA servers.Please check the internet connection

@66DeatH_Rider99 Do you use a wireless or a wired connection to the internet.

Have you done the following?:
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* Clearing MAC adress
Go to Settings> All settings> Network> Network settings
In here press on advanced settings and alternate MAC adress option, press on 'clear'
Restart your xbox
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* Remove and unplug USB devices
If you have any devices plugged in to your Xbox, please unplug them.
Sometimes it may interfer with the game.
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* Re-install the game
Try to reinstall the game and see if the issue is resolved

2 Replies

  • Coolbeck123's avatar
    Coolbeck123
    2 years ago

    I’ve tried all of those and the only one that works is uninstalling and reinstalling but it’s annoying because it takes an hour and I have to do it so often fix your servers ea 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there,
     
    This thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!

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