Recently relinked account/Greyed out tabs

My son also made this mistake. The “fix”, waiting six months and then sign back in does not correct the problem. 

His menus are all still grayed out and the game is basically unplayable. Hundreds of dollars waisted. 

EA won’t even answer emails anymore. They have his money. Why should they I guess. 

Such a scam. 

@Reaper_4077Yeah this just does not seem right! Wrong on so many levels. I do not buy the excuse of “ We don't currently have any other options” I call BS on that. I bet if you try and make a purchase EA will take your $$

I am having this issue as well without ever unlinking an account. It started for me when I logged in to my new ps5 using the same playstation account I have always used. All the Tabs are greyed out unable to make any purchases or track progression.

@EA_Aljo I'm sorry, but this is absolutely unacceptable. If unlinking a console account from it's EA account completely breaks everything associated with those accounts, then there should not even be a way to do it. I don't even see what benefit you would get by unlinking and linking to a different EA account at this point. Not only is all of my purchased content completely locked away with no way to access it now, but the game isn't even playable under the new EA account as everything is just greyed out.

Not to mention all the money that you have collected from players for in-game content that they now have absolutely zero way to access because we can't relink our console accounts with the original EA accounts that has everything on it, and we can't log into those original EA accounts on the console any other way. So essentially you've taken our money but refused to provide access to the goods for which we purchased. This feels like a class action lawsuit waiting to happen.

On top of that, I see no benefit to EA for this policy, as I've already seen multiple people swearing off the game now, myself included, if some remedy is not provided. This is not financially beneficial to EA, as we have and would likely continue to purchase more in-game transactions if this were not the case, and as a result will lead to lost revenue.

I know you personally aren't making these decisions, but someone higher up at EA needs to address this. With the cross progression system launching I've seen countless others on this forum and other forums that have been affected by this issue as we tried to bring all of our console and PC accounts under one EA account in preparation for cross progression, and it seems an easy fix on EAs side. Just drop or temporarily waive the 6 month lock out period to allow those that unlinked accounts to restore their original connections.

Apologies if this comes across harsh, but I get a little upset when thousands of dollars of goods I've purchased is suddenly taken away from me without any kind of compensation or refund.

100% smoyer80!!!!!

My case has gotten even worse. Now when I log onto my unlinked account, I am back to level 1 in Apex Legends at the training screen as Lifeline. 

So even if I can relink in Mar 2024 it will not work now. 

I have spent $$$ on this game not to mention my time playing. Collected many many many things including heirlooms(now mythics), legendary skins etc….and all in one accidental click…POOF! Gone!

EA does not want to fix our problem even though we all know they can regardless of what they say. Unfortunately, typical large company who only cares about profit! 

A reckoning is on the horizon!

2 week old posting and absolutely no response and/or explanation from EA why this happened! Silence speaks volumes!!!!

If EA monitors these boards then here is a moral and ethical solution to the problem being discussed….if you need to reset a users account it should be done in a way to allocate enough coins/credits/precious metal/mythic shards etc…it would take to replace all that was acquired. Resetting the level to zero is something I could live with.  
Thoughts????

Insert crickets sounds here. 
I think I may have lost EA at “moral” and “ethical”