Forum Discussion

GahzKing's avatar
GahzKing
2 years ago

Server error code 102122

How do I fix this error code 102122 unable to connect I have an Xbox and a Playstation but it works on my Xbox but not on my playstaion
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @GahzKing can you please tell us when exactly you receive that error on your console. Is it when you join the lobby? 

Let me know what connection type you are using? Is it Wi-Fi or cable? Do you know when those problems started exactly?

  • GahzKing's avatar
    GahzKing
    2 years ago

    At the title screen is where the error shows up

    I use cable for my internet 

    And as far as I know it started when I got my playstation

  • d183d49b8f1f868's avatar
    d183d49b8f1f868
    2 years ago

    I need help with this error code

  • KinokoSpores's avatar
    KinokoSpores
    2 years ago
    @EA_Pulsar wrote:

    Hey @GahzKing can you please tell us when exactly you receive that error on your console. Is it when you join the lobby? 

    Let me know what connection type you are using? Is it Wi-Fi or cable? Do you know when those problems started exactly?

    Legit this was no help,no one at EA ever helps out with anything and I’ve been waiting for an hour trying to chat with an agent 

    • my_desigirl's avatar
      my_desigirl
      7 months ago

      I’m 98% sure that this error (that I’m also having) is due to EA ACCOUNT NAME CHANGE as the original usernames are probably the only data they record on API level that’s so basic (Nintendo switch software is basic compared to ps5). They did warn us before the name change that changing name may cause such issues so 

  • LazarusFlameXL's avatar
    LazarusFlameXL
    Seasoned Newcomer
    6 months ago

    Just tried to log in to apex and I had to reset my password, once I did I got error code 102122. Can anyone help me out?

    • d657738a501ef6cd's avatar
      d657738a501ef6cd
      Seasoned Newcomer
      5 months ago

      I am currently trying to figure this out as well. Did you end up figuring it out?

       I have restarted the game. Restarted my Xbox. Neither of these things worked. I am about to uninstall and reinstall…maybe 

    • Markojak's avatar
      Markojak
      Seasoned Newcomer
      5 months ago

      Bro I literally have the same problem. I have my steam account (linked to the EA Account that I initially played on) and now downloaded apex on my PS4 and I cant even get into the game as I consistently have the Error Code 102122. Does anyone know what to do? 

      I just want to somehow get into the game so that I can connect my already used acc (played over 200 h so wanna use that one)

  • mshlc's avatar
    mshlc
    Seasoned Newcomer
    4 months ago

    This is happening to us. No answers?

  • arian_jrr's avatar
    arian_jrr
    Seasoned Newcomer
    4 months ago

    My screen got white and get 102122 error I can't go to lobby

    • Daidroppedyew's avatar
      Daidroppedyew
      Rising Novice
      4 months ago

      Same here smh. It's been 2 days

      • Mohsen_he's avatar
        Mohsen_he
        Rising Newcomer
        3 months ago

        I have this problem 

    • Mohsen_he's avatar
      Mohsen_he
      Rising Newcomer
      3 months ago

      Dadash chikar kardi ok shod ?!

  • Dalt0osh's avatar
    Dalt0osh
    Seasoned Newcomer
    4 months ago

    Im having this issue since last day... white screen every time i choose any server to play, and not letting me go in apex lobby . 

    • him7790's avatar
      him7790
      Newcomer
      4 months ago

      Me to man i dont know whats the problème ?

    • Daidroppedyew's avatar
      Daidroppedyew
      Rising Novice
      4 months ago

      Same here. This is crazy! We need a solution! 

  • qTuscon's avatar
    qTuscon
    Newcomer
    4 months ago

    same problem

    • TTV_LAID's avatar
      TTV_LAID
      New Novice
      4 months ago

      guys i think its because of the 2 steps verification ?

      • Twudle's avatar
        Twudle
        Seasoned Newcomer
        4 months ago

        Did u get it working?

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