Community ManagerWould you be able to switch to a wire to see if that improves the connection?
It doesn't. It's just battle royale where the ping is way too high and stutters too much. For example, if I'm getting 75ms ping on the Singapore GCE 2 server, I get around 80ms in the Arenas, which is fine, but as soon as I join a match in battle royale, it goes 150ms+. This problem had first appeared after the Genesis patch, EA Support on Twitter contacted me, and just said that they are working on the problem, during the first week of Thrillseekers everything was fine, then during this second week, battle royale has been unplayable again.
Community ManagerI know we're investigating connection issues, but I don't have any news on that. The best I can do is continue to go through troubleshooting. If you'd like to continue that, let me know. Thanks!
I'm having the same issue, i'm connected to the nearest data center and it states 30-40 ms but during battle royale i'm having 150-200 ms. I'm currently using wired connection and my ping is still the same. I recommend you guys to have a look on this situation cause a lot of people are having the same issue and there's no fix.
Community ManagerWe're continuing to look into these issues, but we can't rule out anything on your end that might be contributing to lag/disconnects without going through troubleshooting. Let me know if you'd like to do that. Thank you.
