Forum Discussion

Jarfinn1's avatar
Jarfinn1
3 years ago

Steam Background not updating

Hi there

This is prob a dumb thing to ask about but my steam backgrounf for Apex hasnt updated since Season 14. It is the start of season 16 and still has season 14s background.

How do I fix this? 

Thank you!!!

2 Replies

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    @Jarfinn1 

    Try restarting steam, If that doesn't resolve it try this:

    1. Right click Apex
    2. Go to Manage > Set Custom Artwork
    3. Select a random image
    4. Right click Apex 
    5. Go to Manage > Clear Custom Artwork
  • Wolferato's avatar
    Wolferato
    New Ace
    3 years ago

    @Jarfinn1, @XHelperZ 

    Initially, this didn't work. Here's how I have solved it:

    1. Closed Steam, also from the taskbar.

    2. Opened file explorer at "Steam\appcache\librarycache".

    3. Found and deleted the images related to Apex (prefixed with the Apex app id).

    4. Restarted Steam.

    5. Steam downloaded the correct assets.

    6. It can happen that all but one ( [app_id]_library_hero.jpg ) remains the same. In that case, repeat the above for the particular file, without closing Steam and apply @XHelperZ 's solution.