Forum Discussion

3 years ago

Stuck in Matchmaking- Cannot get into ANY mode

For the last 6 hours I haven't been able to match in any mode whatsoever. Players in queue between 1-6 only. Worked all perfectly this morning. Ran the following troubleshoots to no avail: >restar...

EA_Aljo

Community Manager

3 years ago

@yohinny

This is not an account issue, but you're welcome to contact an advisor and discuss this by opening a case here.

Speed isn't the issue. A fast connection is great, but that doesn't guarantee a stable connection. It's like a driving a race car over a road full of potholes. Sure, the car is fast, but it's only as fast as the road it's on.

Unfortunately, I can't help if you don't want to go through any troubleshooting. Just let me know if you change your mind, but I'm heading out for the weekend in about 20 minutes so it would be best to contact support for assistance if you'd like to do any troubleshooting.