The game does not start beyond the server selection
Apex Legends has stopped launching. The game turns on, but does not go beyond the choice of the server (no matter which server I choose, the game after a short load returns back to the choice of the server). Remarkably, on the first try it shows a black screen with a boot logo on the bottom right. After a second attempt to connect, the game starts showing me the loading screen that I received and installed through the customization settings (that is, the game loads data from the account and still continues to knock out the server choice). As an attempt to influence the situation, I checked the integrity of the cache, reinstalled the game, cleaned the DNS settings, used the Microsoft Software Repair Tool, and launched the game with the antivirus enabled. Now I decided to demolish all games from Steam and Origin by deleting the folders in AppData and ProgramFiles. The result is the same. I used the search on the forum, but none of the methods I found helped (perhaps I did not look well, I don’t know). Please help.
P.S. If some points in the message are not clear - please specify. I translated some sentences via google translate and wrote here, since the forum of my country is sparsely populated, and there is no technical support.
We are many with this problem and from what EA-help could tell me there is no fix we can do on our end, its an known issue that must be resolved through patch thats what they told me. Looking through the forum I see signs its account related since people can switch to other accounts and play the game from the same machine.