What is Error Code:Cloud
Hi guys since release of season 6 i have been facing this Code:Cloud error nearly everytime i try to queue for a game how do i fix it?
Forum Discussion
@M1kemclain247_ZW Also a quick note i live in Zimbabwe / Africa - i have always had between 170-200ms in-game , but its very playable i have been playing fine since season 0 im a long time supporter of the game , but just this season something is up with either the servers / or the way they handle people with higher ping , not sure.
EA_David
Community Admin
Community AdminThank you. I'm not aware of any changes to how traffic is managed this season but such changes are usually made quietly and I'll see if I can glean anything.
Does connecting to the other datacenters(perhaps Bahrain?) have any impact on stability/the code:cloud timeout?
Thanks at least if someone could look into it they may find something , could be packet update rates or something like this not sure. i think its not affecting those playing on under 100ms as much as its affecting us from regions without servers.
Well u see Bahrain is actually further from Africa than UK in terms of routing and fibre routes, so the ping is actually higher than London which is 170ms ,Bahrain is something like 200+ms which is usually not fun latency to play on.Here's my server Datacentre list:
My next question would be is it possible for us to use the GUI i saw in the dev stream , it showed ping / ms server packetloss while in game , under the kills Icons? is there a command that lets us see that UI for further troubleshooting? That way we can check if we are lagging in-game, most games have that UI embedded & optional already.
Last but most important AWS - Amazon is Live in South Africa Kubernetes went live a couple weeks ago , is it not possible we could get South Africa / Capetown servers at some point?- EA_David
Thanks for the extra info about routing. I'll chase up to see if I can find anything about a change for higher-ping players, but I haven't found anything yet.
Unfortunately there's no net graph on the player-side version of the game, it's something I'd love to see too.
Again, sorry to not have much of an answer, but there's no news on South African servers. It's a frequent request, and we have added regional servers in the past, but I can't make a promise until/unless we get the official confirmation.@EA_David forgot to mention this just so that u can see the impact / amount of players that would love for these SA Servers to come here is the petition people were signing a while back http://chng.it/rHkBjRswKb
would be awsum if u could perhaps share with someone higher? or pass the message along to someone who might be able to weigh a decision at some point
Community Highlights
- EA_Blueberry7 years ago
Community Manager
