Zeels in-depth Troubleshooting Guide

Common Connection troubleshooting
If you are experiencing disconnects, check first if EA is experiencing connection issues.
They will tweet this out on their twitter:@EAHelp or on the help page found here: EA Help - Apex Legends
Click on the top right server status, here will the Xbox, PlayStation and PC server be displayed separately.
If the servers are down, @EAHelp will give frequent updates and answer any question you may have.

Sever online but still having connection issues? 
Sometimes you cannot reach the EA servers this could have various reasons and we will go over the common and more advanced troubleshooting methods.

Power cycle your network devices.
Sometimes cold booting or power cycling your device can solve the issue.
Turn off your device and unplug it. wait for 20 seconds before you plug your device back in.
When the 20 seconds have passed, plug your device back in and see if you can connect to the EA servers.

Flushing DNS
A DNS flush on your system is often an effective solution if you’re experiencing technical problems.
 open your Start menu and type CMD
Now right-click the window and run as Administrator.
Now type here: ipconfig /flushdns
Wait till this is done and close the command prompt.

Opening Ports
Having connection issues with your EA games? You can open (forward) some TCP or UDP ports for troubleshooting.
This could drastically improve your network connection with the EA Servers.
For an easy read guide, please visit EA Help - Opening Ports

Using A GPN or VPN
Sometimes your packets use too many hops that lead to a high ping.?

Therefore using a Virtual Private Network could lower the number of hops your packets have to take and improve your ping and packet loss.
Recommended GPN: WT Fast
Recommended VPN: TunnelBear

Switching to a different DNS is a techie trick that can help you if your DNS is unreliable.
if something goes wrong with the DNS you are using, you can experience lag or get no connection at all.

Change DNS Windows 10:
Right-click the bottom left windows icon (start menu).
Select Network Connections.
On the left you will find a tab Ethernet, here you will find an option Change adapter options.
When you clicked on this a new window will open up showing your network card, right-click your network card and select properties.
Scroll down till you find the option: Internet protocol Version 4(TCP/IPv4).
Highlight this by clicking on this once and click on Properties.

Here you will find on the bottom the DNS settings.
select the Use the following DNS server addresses.
Now fill in the DNS of Google:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4

Click OK and close this window.

Now locate the Internet Protocol Version 6(TCP/IPv6) and click it to highlight it.
Select properties and now select "use the following DNS server addresses:"
Now fill in the following:
Preferred DNS server: 2001:4860:4860::8888
Alternate DNS server: 2001:4860:4860::8844

Change DNS Xbox:
Go to the Xbox One home screen, then go to settings.
Click on Network then Advanced settings then DNS settings.
and click on Manual.
Now fill in the DNS of Google:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4

Now locate back to the home screen.

Change DNS Playstation:
Scroll right to Settings and go to Network.
Click on Set up Internet connection and click on the type of connection you use.
Now select the following: IP Address Settings (Automatic), DHCP Host Name (Do Not Use), DNS Settings (Manual).
Now fill in the DNS of Google:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
Then MTU settings Automatic and locate yourself back to the Home screen.