Error cross progresion y en vinculacion de cuenta
CliniosZeux I've moved your thread from the Apex English board over to the Apex Spanish board, (although seeing as this is an older thread, this thread might end up being locked by a Community Manager later).
Furthermore, (I don't speak Spanish), but base off of your thread's title, you are having an issue with Cross Progression, (which was rolled out to players between October of 2023 to around April of 2024).
So in regards to Cross Progression, each of your linked Platform Accounts would of had its Apex Progress merged with your EA Account, (which each Platform Account's Apex Progress was stored on the EA Account itself, (not on any individual Platform Account)), and the Cross Progression merging process only included Apex Progress from accounts that were never banned, (and I believe the accounts also had to be active as well, (but I'm not sure about that part)).Some other things to know:
- Platform Accounts linked after the Cross Progression roll out period will only be able to access the existing progress that was stored on the connected EA Account.
- Unlinking any of your Platform Accounts from your EA Account at any point can cause issues with your Apex Progression, (including losing access to some items and having other progression issues).
- Some gaming platforms do have exclusive items, (such as the Xbox Editions, PlayStation Exclusives, and the Nintendo Switch Pathfinder Skin), in which these items will only be useable on its respective platform.
- Since your Apex Progress is stored on your EA Account, it is not possible to transfer, (or merge), your Apex progress from one EA Account to another EA Account at any point, (so if you had switched your Platform Account links around prior to Cross Progression, that sadly wouldn't of done anything in terms of moving your Apex Progress over to another EA Account).
In short, (as far as I'm aware of), if you are unable to access your Apex Progress, (even after making sure your accounts are properly linked), then that sadly would mean that your Apex Progress was lost, (in which it cannot be recovered).Note: I do not work for EA or for Respawn, I am a volunteer.
