Account ISSUE

My account returned to level 0 this past month (where my items were)

Please don't send me links to EAhelp or contact information.

 I have a screenshot of everything I had, package purchases, and hours (at least on Steam, since Origin no longer exists) because I've already done everything there. I just need to wait until February to remove the Steam link and test if my items return if they're linked to EA.

I even have video clips on twitch showing my actions using an inheritance, using the Watson Twitch Unicorn skin which I had so much prestige for.

Is there a moderator who has direct contact with the data center? Could you help me? Or be honest with me.

I'm really sorry if I'm seeming aggressive or impatient, but I swear I've already tried all the other channels (except unlinking because it's not possible yet)