My son purchased BF2042 for PS4. He is not able to play and gets the not eligible to participate error. His account is for a child. He plays COD without any issues. As the account manager I removed all restrictions and he still cannot play? What does he need to do to play before I ask for a refund. This was purchased on the Playstation store.
Ben Yadao
I recommend you open a support ticket, there is another sub-forum for BF 2042 "bug reports" where you can open a support ticket.
You will need to put in a bunch of information, but hopefully they are able to resolve it.
I found a thread on reddit where someone had a similar issue due to a child account - https://www.reddit.com/r/playstation/comments/r50woe/bf_2042_error_code/
Unfortunately they weren't able to find a solution.
If you are unable to get it fixed, it should be possible to refund it and then purchase it with another account that doesn't have restrictions.
But I'd only recommend this if you already have multiple playstation plus accounts, otherwise you will be having to pay an additional monthly fee for the new playstation plus account.
