File a formal complaint
I would like to file a formal complaint against EA Support. Previous topics about this have replies from Answers HQ saying they can do it here, so that's what I'm doing. I play BF2042 and have ...
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New case here (not really but i didnt notice until now) Account banned Oct 2023, TOS obviously refusing to help or dispute. Same issue as described above but in my case it was APEX. Wasted both of my appeals, I requested all my data, will be raising the issue with my local authorities, to be honest im probably not gonna be willing to play anymore after my experience but just going to do it to be petty.
For anyone experiencing this dont even bother. Chat is useless, some of them seem to want to help but they just cant, other ones are just straight up lost. TOS will copy two scripts they have, honestly surprised a company like this is still standing after all the things ive seen.
If your account doesnt let you raise chats or cases, consider it lost, they wont even bother. If i were to guess, there is someone there not doing their job and top is not noticing.
Laughable company honestly.