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modysh7681's avatar
modysh7681
Rising Newcomer
23 days ago

Refund Request – Accidental In-Game Purchases

Hello,

I accidentally made 10 in-game currency purchases in Battlefield.

The total amount charged was $1000.

These purchases were not intended, and I have not used the in-game currency.

I kindly request a full refund for all related transactions.

Please let me know if you need any additional information.

Thank you.

3 Replies

  • Hi modysh7681​,

    You'll need to raise this with EA Help, since they handle refunds (they can't be provided here as nobody has access to the payment system). If you use the "Contact Us" button at the end of the guide below, you should be able to create a case or have a live chat. 

    https://help.ea.com/en/articles/orders-and-rewards/refunds/ 

    Just to let you know, purchases of DLC or in-game currency usually aren't refundable, but they may be able to make an exception in this case. 

    Best of luck getting it resolved.

  • DankAndrade's avatar
    DankAndrade
    Seasoned Newcomer
    20 days ago

    How in the world did you accidentally spend $1,000 on in-game purchases that doesn't even make sense. When you purchase something in battlefield 2042 it like triple checks that you want to purchase the item. So to do 10 triple check by credit card totaling a g! Good luck with that. I mean if you report your card stolen I guess they would give you your money back but sounds like major BS to me. Sounds like a kid got a hold of Mom's credit card. LOL

  • DankAndrade's avatar
    DankAndrade
    Seasoned Newcomer
    20 days ago

    Sounds like little Timmy made unauthorized purchases on Mom and Dad's credit card. LOL guarantee he has a sick **bleep** soldier in BF 2042 though. LOL he's probably S500 already hahaha

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