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kompete's avatar
4 years ago

How do I request a refund for the game?

Hi. I would like to request a refund for the game; I pre-ordered and installed; but due to several reasons i want a refund.

I purchased the game on Origin and have EA account. When in Origin -> EA account and Billing - > Order History; here i see the game, but no way to request refund. 

Pls help me navigate to the correct place to request refund. Thanks

6 Replies

  • I have now found the “request a refund” page on EA website. But since I am passed the 24 hour window period (i launched the game on Friday) I am not eligible for a refund !!! 

    This is wholly unfair, since it took me a day or 2 to realize the game has just too many unacceptable issues (some took me hours to try and resolve, but to no avail).

    Now where do I go to demand a refund!?

  • @kompete You may have to contact EA directly and see if they'll respond. Honestly this should be a lesson to us all. We should never preorder a game. I certainly won't ever again. Vote with your dollar. It seems to be the only way people pay attention anymore.
  • kompete's avatar
    kompete
    4 years ago

    Just chatted to one of their agents online - and will get the refund in 7 days; however they immediately removed the game from my Origin library!

    Pro: I got the refund quite easily

    Con: I wasted hours on a Beta and more on a game that was never ready for release

    I will come back in 6 months when they hopefully have a game. I purchased and played almost every release of BF; this is the worst

    Cheers

  • Nice to see they are giving out refunds past the "window".  I might be doing the same.


  • @kompete wrote:

    Hi. I would like to request a refund for the game; I pre-ordered and installed; but due to several reasons i want a refund.

    I purchased the game on Origin and have EA account. When in Origin -> EA account and Billing - > Order History; here i see the game, but no way to request refund. 

    Pls help me navigate to the correct place to request refund. Thanks




    Making a thread to express your displeasure under the guise of requesting a refund is not really needed. It's cool. I bought a copy for an old friend as a birthday gift, so your refund is already sorted. Did you buy the Gold? 

  • kompete's avatar
    kompete
    4 years ago
    @ZombieP1ow Huh? So i cant ask how to request a refund? And at the same time state my displeasure with the game. Yes, i did figure it out after I made the post, hence the 2nd post.
    I’m out…see you dunces in 6 months; pls sort out all the bugs while I’m gone :D

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