Please help me

The email of the Battlefield series game account I purchased on Steam has been changed by hackers, and I don't know the registered account and password, so I can't launch Battlefield 2042 on Steam. How can I solve this problem?

Steam keeps repeatedly prompting me to change my password, but even after I've changed it countless times, I still can't log into my game.

discussion

feedback

2 Replies

OskooI_007
Legend
5 months ago
If your Steam account is still linked to your EA account, try logging into your EA account using your Steam username and password.
Click the Steam icon on the EA account sign in page.
https://www.ea.com/
nainaiUU
Seasoned Newcomer
5 months ago
No, when I try to log in via Steam, it prompts me that I need to use the bound email address, and I can't figure out how to solve this problem.