Hi @bufflovechest ,
Though I fully understand your frustration and want of getting your money back from EA for this broken game then...
At the investor meeting this week we actually brought up that very question in the following Q&A session they hosted for the business analysts. As we wanted to understand EA's position on reimbursing disgruntled players, as the EA brand is taking a mighty dip in value. Likewise EA are loosing significant trust and loyalty from their player/customer population.
So our question to the leadership was two pronged:
- Do EA/DICE sr leadership consider the relevance and right thing to do being reimbursing all BF2042 customers that expresses their preference to get their money back?
And as they started vigorously to shake their heads... and said "No, absolutely not." Then our follow-up question was:
- So if that is a 'no', then what are the potential liabilities and legal consequences of this that EA/DICE may face, considering the poor game performance, missing content and substantial delays? (in the context of EA knowingly had launched the game with these flaws and conditions...)
And here again the EA response was quite shocking to listen to, as they hinted towards having spent considerable time ongoingly already from before the technical playtesting with a legal counseling team to go through the BF2042 contractual obligations and SLA on EA's responsibilities and very deliberately made all the wording so vague and broad that EA under no circumstance could be brought to court (aka class action law suit by the customers/players, as they have been in previous flawed game product launch). Despite knowingly selling a broken product...
I think we even in recent BF2042 game update had again to accept further dilution of customer rights and EA responsibilities for the BF2042 game performance and contents?
It tells a lot about the mindset of these executives, to the length they go to keep your money in their pockets despite knowingly they deliver a severely flawed product to their customers.
Personally I would propose a reimbursement of all licenses to players that want their money back. Right away! Then keep the game free to play of the entire gamepack as like open beta testing, until we get this train wreck properly fixed. And then kick back in again with Free To Play on Portal servers while selling licenses for the full game access (incl to the Portal editor) when we get the Season 1 update launched, including more maps, weapons and we have the vast majority of all the missing legacy BF features back into the game!
That's fine but missing content is missing content and they'll never get another penny from me and pretty sure they have large offices here in Canada I'll go pay a visit to and protest and make as much noise as possible. But they sold a product and did not deliver on the the content so there is no way out of it. They would have to squeeze 4 full battle passes at 60 days a piece into 60 days for it to be in the first year of the games life Cycle. Personally as it stands I'll never purchase another thing from them.. I've already done the same with activision and blizzard so my couple thousand dollars a year are out to door. Maybe I'll just start running hacks and make the game better cause at this point I'll never play it again
