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BR-DuaneDibbley's avatar
BR-DuaneDibbley
Seasoned Ace
4 years ago

Thoughts on the 'Feedback Loop'

I don't want the risk of being called 'toxic', so I will refrain from saying that I consider this current 'feedback loop' to be a joke. Well, maybe it's not even that. So I rather say that I am very disappointed with that and I am sure I am not alone (if someone else feels the same -> there is the 'Me too' button down below)


Considering how long it took to set this up, I would have expected MUCH more substantial than ONE post on ONE topic and then silence again (it is just a few days, so maybe we get a reply with details they gathered and passing on and not just a vague: 'we hear you' kind of response).


Given, this one post was long and detailed, but it contained nothing that could not have been posted by someone reading these forums a LONG TIME ago!


Especially the fact that you do it the salami way, one topic at a time, clearly shows to us that you deliberately intend to draw this out as long as possible. Trying to stall us.


Unless there is just a skeleton crew working on this game that cannot focus on more than one topic at a time (instead of multiple studios as EA promised at least the investors), there is virtually ZERO plausible reason to not gather feedback on multiple topics at once. ZERO! ( @Straatford87 : please tell us if I am wrong in that assessment and you actually have a valid reason not to gather feedback on more than one topic -- if we don't get a good reason why it's just one topic then we know that there is virtually nobody working on BF2042 anymore )


It is hard to believe that I am the only one in possession of the 'secret knowledge' that map design is done by COMPLETELY DIFFERENT developers than the ones working at the engine or the game logic (unless we are talking about a lone indie developer, working on her own).


So, we have NO FEEDBACK LOOP for any of the other teamS. What keeps you from gathering feedback on more than just map design (a topic for which your post showed that you are pretty much aware what is wrong and needs to be changed)?


There are many things you know the community wants, the game NEEDS and that could be changed easily. Just one thing would be the server browser and proper map rotations instead of this match making you have now. You current implementation is ripping apart players of the same group that finally were able to join the same server. This would prevent us from having to cancel match making time and time again until a map that is not as bad and unplayable Hourglass comes up. This feature is already in the game (Portal has it), you know it is wanted/needed, but there is zero effort to bring that. I could set this up in Portal (configure CQ/AoW on BF2042 maps with default settings and all maps in the rotation -- it would take ME! 10 minutes to set this up -- and make this an official option in the menu). It will not replace the needed core feature of proper squad management, but it would be no effort at all to set this up now. With the existing tech!


I will stop here as longer posts are not read anyway. But I guess I said what I -- and most likely many others -- think of your attempt at rebranding the process of 'stalling the community' as 'feedback loop' -- the same way you did when you renamed core features 'legacy features'.

24 Replies

  • RayD_O1's avatar
    RayD_O1
    Hero
    4 years ago

    @DuaneDibbley wrote:
    @RayD_O1

    Only if these official servers would show up in the Portal server browser as well. I guess this is a small change and just a flag to toggle on the backend, but I am not 100% sure about how they have implemented that.

    The reason why they are currently stuck in the 'Waiting for player' loop is because of the restrictions in place for match making that prevents them from being put in servers outside their region. If nobody play the game in their region, this would not help them (but also not make matters worse) of course.

    I understand what you mean about the restrictions preventing players to be put in servers outside their region but I really feel they will have to make a change to this. I am sure it is something they could quickly find a solution to the region issue. 

     It really is something I feel strongly about so I would really want DICE to do whatever it takes to ensure all players can get into matches.

    As you know we have been campaigning daily for the removal of MM so any replacement would ultimately have to work for all players.

    Hopefully your suggestion coupled with a few tweaks by DICE will be possible in the near future. 🙂    

  • CyberDyme's avatar
    CyberDyme
    4 years ago

    @GamrGirlBathwatr wrote:
    @Straatford87quick question, why did I have to pay $120 to then have to spend my time telling you how to make a BF game?

    It's a 20 year old franchise at this point, this seems embarrassing. I've owned every single game, expansion, etc and this feels like something a small indie team would be doing for an early access game.

    And the top-20 dramatic terrible design decisions that the vast majority of players have complained about in BF2042 have been consistently the same since the very first technical playtest until this very day!   Its not like EA/DICE had no clue until just now this week when starting a (so far BROKEN) feedback loop. 

    Honestly sick and tired of the never ending tirade of bad excuses.

    Wake up EA/DICE.  You are killing yourself and this franchise.

    You are standing at the very bottom of a deep pit already.

    So stop digging it any deeper.

    Just a couple of dedicated folks in the Cx team could trawl through the customer feedback across all channels and quickly triage them into relevant buckets for getting order and magnitude of them all.  And this should in any case have been in place long before launch anyway, so no excuse of any sudden backlog...

    Get to work and get it done.

    Be serious.

    Be honest.

    Is that too much to ask?

  • edgecrusherO0's avatar
    edgecrusherO0
    4 years ago

    @GamrGirlBathwatrIt honestly feels like they've left the interns running live-ops for this game at this point, and those interns are doing their absolute best but are just inexperienced interns. I cannot see any evidence that a AAA studio with hundreds of developers is actually putting any effort into this game.

  • RayD_O1's avatar
    RayD_O1
    Hero
    4 years ago

    @RayD_O1 wrote:

    @DuaneDibbley wrote:
    @RayD_O1

    Only if these official servers would show up in the Portal server browser as well. I guess this is a small change and just a flag to toggle on the backend, but I am not 100% sure about how they have implemented that.

    The reason why they are currently stuck in the 'Waiting for player' loop is because of the restrictions in place for match making that prevents them from being put in servers outside their region. If nobody play the game in their region, this would not help them (but also not make matters worse) of course.

    I understand what you mean about the restrictions preventing players to be put in servers outside their region but I really feel they will have to make a change to this. I am sure it is something they could quickly find a solution to the region issue. 

     It really is something I feel strongly about so I would really want DICE to do whatever it takes to ensure all players can get into matches.

    As you know we have been campaigning daily for the removal of MM so any replacement would ultimately have to work for all players.

    Hopefully your suggestion coupled with a few tweaks by DICE will be possible in the near future. 🙂    


    If DICE can find a way of implementing your suggestion that allows players to find matches outside their region, then it could definitely act as a good stop gap, especially if it's something  they could implement very quickly.

    In the meantime I plan to continue to push daily for a permanent solution on the usual four threads.

    I just want to make sure that we don't abandon the players who currently can't even get into matches.

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