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Echo6Echo's avatar
3 years ago

To the Community Managers

I've noticed over the past few days that there is a LOT more involvement from you all in the messages. As I've said in many threads before, I know how hard this job is as I relate in a "customer service/experience" job as well. It sucks to come in here day after day and look at all of the negativity. I've been pretty negative myself about a lot of the frustrations we're having right now.

All of that said, I personally appreciate the added participation. It goes a long way to see you all involved with us, even when there's not much to report. Please keep up that trend! Thanks for what you do...

8 Replies

  • Others can vouch for what I say,  I defended the game here since day 1 and got banned for it many times up to a 2-week  ban at one point but the game is in such a * state right now that I can't in good conscience defend it anymore.

  • @Echo6EchoI want to believe that the more the CMs pitch in any constructive topics, the more people will be encouraged to make better topics/posts in order to get a better chance of an official reply

  • sk1lld's avatar
    sk1lld
    Legend
    3 years ago

    Any feedback here I welcome, it's good to see the CM's here.

  • RayD_O1's avatar
    RayD_O1
    Hero
    3 years ago

    @sk1lld wrote:

    Any feedback here I welcome, it's good to see the CM's here.


    You can never have too much feedback, the lack of feedback is usually very damaging as players feel that nobody cares and that nothing is being done to resolve critical issues.

    I also fully understand that CM's hands are tied and can only feedback what they are told.

  • @RayD_O1CMs do as much as they can within the boundaries set by the corporate lawyers at EA/Dice.

    CMs are forced to follow the forum and disclosure rules set by the lawyers, so I wouldn't take it to heart if they have to remove anyone temporarily as "Lawyer-ese" is purposefully both hard to follow and even harder to understand, yet logically necessary in a rules based society...

    (edited due to lawyer concerns...🙂)


  • @Echo6Echo wrote:

    I've noticed over the past few days that there is a LOT more involvement from you all in the messages.


    Also noticed @Straatford87 has been posting and updating proposed game changes and improvement way more often.  I actually got a direct reply recently late at night as he meanders the EA forums often around 2-3am EST...

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    3 years ago

    @DeepSixxxx wrote:

    @Echo6Echo wrote:

    I've noticed over the past few days that there is a LOT more involvement from you all in the messages.


    Also noticed @Straatford87 has been posting and updating proposed game changes and improvement way more often.  I actually got a direct reply recently late at night as he meanders the EA forums often around 2-3am EST...


    I feel called out for being on forums and Reddit way too late at night 😢

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