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kompete's avatar
kompete
4 years ago

2 Different Accounts cannot play on same Internet line?

My brother purchased the game on Xbox and plays on Xbox. I purchased the game on Origin and play via PC. We are connected to the internet via the same high speed modem/router.  However when both of ...
technical issues
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @kompete,

I did not mean that. I meant that your Xbox Gamertag where you play Battlefield with is also connected to the PC EA-account persona where you play Battlefield with? You can check this via https://myprofile.ea.com or via our Live Support via https://help.ea.com/contact-us.

If it is the case that they are connected to the same accounts, it is very normal that you can not play simultaneously on the same EA account, because this is sadly not possible. Only one platform account connected to the EA account can be used at any one time, if it is about the same game.
wardogs158's avatar
wardogs158
4 years ago

This is my issue. I have two games linked to one EA account. Is there any work around for this?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @wardogs158,

    Do you mean two different console accounts linked to one and the same EA account for Battlefield 2042?
    • wardogs158's avatar
      wardogs158
      4 years ago
      @EA_Leeuw To my knowledge this is the case. My Origin account shows that my Xbox is linked.
      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        4 years ago
        @wardogs158, ah alright. Yeah in that case it is possible that you're not able to play at the same time, unfortunately. This is because of the Cross-Platform Cross-Progression and only one persona can be used (that is connected to one and the same EA account) at any time.

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