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So, could anyone help me? The game's support was unable to resolve my problem, I carried out all possible steps, and they always change the person responsible for the service. This is the only game in which my GPU has low usage, there is immense input lag and low FPS, I can't enjoy the game that was supposed to be my birthday present, I'm very sad.
Even the new Redacted 16x16 map becomes unplayable.
All other games (NFS Heat, BF4, BF5, World War Z, Warframe) can extract optimal performance from my PC, I'm sure there is an optimization problem, but what can I do? I would just like to get my case resolved, if that's not possible then could I get some sort of refund?
- 2 years ago
Can you by any chance check if the XMP is disabled ? it's an option in the bios that if enabled will make the RAM work at it's max rated speed and change between different profiles.
If it's disabled then enable it, it's preferred to update to the latest bios version before enabling XMP for max compatibility.
- leonardoleonwf2 years agoSeasoned Rookie@Raptor_i81 Hello Raptor, thanks for the suggestion, I've already tried toggling the XMP option, and I also made sure to update the bios, but it didn't resolve the issue. Additionally, I tried the alternatives suggested by support via email, but the behavior persists.
Clear caches or Origin : https://help.ea.com/en-in/help/origin/origin/origin-my-games-list-is-blank/
Close Background Tasks : https://help.ea.com/en-in/help/pc/ending-background-tasks/
Run C cleaner : https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/
Uninstall Origin : https://help.ea.com/en-au/help/origin/Origin/manually-uninstalling-origin/
Reinstall Origin : https://www.origin.com/ind/en-us/store/download
Flush DNS Caches : https://help.ea.com/en-in/help/pc/how-to-flush-dns-cache-for-windows/
Clean boot : https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/- 2 years ago@leonardoleonwf What's your CPU clock while you are in game ? also can you provide screenshots for your in game "Display>video" options.
Also for science I advice to not use (user.cfg) just take a backup and delete this file.
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