Forum Discussion
Raptor_i81
2 years agoNew Hotshot
Can you by any chance check if the XMP is disabled ? it's an option in the bios that if enabled will make the RAM work at it's max rated speed and change between different profiles.
If it's disabled then enable it, it's preferred to update to the latest bios version before enabling XMP for max compatibility.
leonardoleonwf
2 years agoSeasoned Rookie
@Raptor_i81 Hello Raptor, thanks for the suggestion, I've already tried toggling the XMP option, and I also made sure to update the bios, but it didn't resolve the issue. Additionally, I tried the alternatives suggested by support via email, but the behavior persists.
Clear caches or Origin : https://help.ea.com/en-in/help/origin/origin/origin-my-games-list-is-blank/
Close Background Tasks : https://help.ea.com/en-in/help/pc/ending-background-tasks/
Run C cleaner : https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/
Uninstall Origin : https://help.ea.com/en-au/help/origin/Origin/manually-uninstalling-origin/
Reinstall Origin : https://www.origin.com/ind/en-us/store/download
Flush DNS Caches : https://help.ea.com/en-in/help/pc/how-to-flush-dns-cache-for-windows/
Clean boot : https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
Clear caches or Origin : https://help.ea.com/en-in/help/origin/origin/origin-my-games-list-is-blank/
Close Background Tasks : https://help.ea.com/en-in/help/pc/ending-background-tasks/
Run C cleaner : https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/
Uninstall Origin : https://help.ea.com/en-au/help/origin/Origin/manually-uninstalling-origin/
Reinstall Origin : https://www.origin.com/ind/en-us/store/download
Flush DNS Caches : https://help.ea.com/en-in/help/pc/how-to-flush-dns-cache-for-windows/
Clean boot : https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
- Raptor_i812 years agoNew Hotshot@leonardoleonwf What's your CPU clock while you are in game ? also can you provide screenshots for your in game "Display>video" options.
Also for science I advice to not use (user.cfg) just take a backup and delete this file.- leonardoleonwf2 years agoSeasoned Rookie
- Raptor_i812 years agoNew Hotshot@leonardoleonwf Something is limiting your CPU from boosting all the way to 4.3GHz and you have some of threads lower than 2GHz and 15 threads below 3.0GHz !
I know that only one core suppose to boost to 4.3 but the rest shouldn't be far behind.
Your CPU 3900( non X ) boost is 4.3GHz and base is 3.1GHz.
Check power plane advanced settings and make sure that minimum processor state in 100% and also max is 100%.
Even if you have checked previously, double check now.
Disable any ECO mode for your CPU assuming you have capable cooling.
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