2 years ago
Anticheat crashes
Hello, i have just bought the game and ran into a problem. I just cant start it. After i press the play button a crash report from the eaanticheat appeared. I have tried reinstalling the game, ea app and anticheat. Maybe someone knows what should i do? I also have that dump file
KEY_VALUES_STRING: 1 Key : AV.Fault Value: Execute Key : Analysis.CPU.mSec Value: 468 Key : Analysis.Elapsed.mSec Value: 1010 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 92 Key : Analysis.Init.Elapsed.mSec Value: 3307 Key : Analysis.Memory.CommitPeak.Mb Value: 101 Key : Failure.Bucket Value: SOFTWARE_NX_FAULT_CODE_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown Key : Failure.Hash Value: {9765cd84-ca57-0a2b-658d-2a83892f7ced} Key : Timeline.OS.Boot.DeltaSec Value: 2135 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Version Value: 10.0.19041.1 Key : WER.Process.Version Value: 0.0.392.0 FILE_IN_CAB: PACKER_2134968_20832.dmp NTGLOBALFLAG: 0 CONTEXT: (.ecxr)rax=0000000000001040 rbx=43e28b05dd7d4d00 rcx=43e28b05dd7d4d00 rdx=0000000000010001 rsi=ffffffffc0000103 rdi=00000000000000c8 rip=00007ffd91c00000 rsp=000000acdf9fd688 rbp=000000acdf9fd780 r8=43e28b05dd7d4d00 r9=00000000000000c8 r10=ffffffffc0000103 r11=0000000000000246 r12=00007ffd91520000 r13=0000000000000000 r14=00007ffd88bc5000 r15=00007ffd90710000 iopl=0 nv up ei pl nz na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206 EAAntiCheat_GameServiceLauncher: 00007ffd`91c00000 4d5a pop r10 Resetting default scope EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00007ffd91c00000 (EAAntiCheat_GameServiceLauncher) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 00007ffd91c00000 Attempt to execute non-executable address 00007ffd91c00000 PROCESS_NAME: EAAntiCheat.GameServiceLauncher.exe EXECUTE_ADDRESS: 7ffd91c00000 FAILED_INSTRUCTION_ADDRESS: EAAntiCheat_GameServiceLauncher+0 00007ffd`91c00000 4d5a pop r10 ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p 0x%p. %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 00007ffd91c00000 STACK_TEXT: 000000ac`df9fd688 00007ffd`91ce0968 : 00000000`00000000 000000ac`df9fe150 00000000`00000246 0e88f89d`0a923b32 : EAAntiCheat_GameServiceLauncher 000000ac`df9fd690 00007ffd`91d33b29 : 0a45408e`a5b58a85 000000ac`df9fd6f8 00000000`00000000 00000000`c0000103 : EAAntiCheat_GameServiceLauncher+0xe0968 000000ac`df9fd6d0 00007ffd`91f08aa1 : 00000000`00000000 000000ac`df9fdee0 00000000`0000000e 00007ffd`91b1c4d0 : EAAntiCheat_GameServiceLauncher+0x133b29 000000ac`df9fd700 00007ffd`91f6016a : 000000ac`df9fe318 000000ac`df9fe2b0 00000000`000000b8 f580fa3e`2a2a0b4f : EAAntiCheat_GameServiceLauncher+0x308aa1 000000ac`df9fe230 00007ffd`88bc21bf : 000000ac`df9fe4e0 000000ac`df9fe4e0 00000233`138a1834 000000ac`df9fe590 : EAAntiCheat_GameServiceLauncher+0x36016a 000000ac`df9fe390 00007ffd`88bc2644 : 00000000`7ffe0385 00000000`00000000 00000000`7ffe0385 00000000`00000001 : preloader_l+0x21bf 000000ac`df9fedf0 00007ffd`919c9a1d : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000040 : preloader_l+0x2644 000000ac`df9fee30 00007ffd`91a1d307 : 00000233`138a55e0 00007ffd`88bc0000 00007ffd`00000001 00000233`138a69b0 : ntdll!LdrpCallInitRoutine+0x61 000000ac`df9feea0 00007ffd`91a1d09a : 00000233`138a5710 00000233`138a5700 000000ac`df9ff001 00000233`00000001 : ntdll!LdrpInitializeNode+0x1d3 000000ac`df9feff0 00007ffd`91a1d120 : 000000ac`df79c000 00000233`138a35c0 000000ac`df9ff0c0 00000233`138a41c0 : ntdll!LdrpInitializeGraphRecurse+0x42 000000ac`df9ff030 00007ffd`91a83d32 : 00007ffd`91ad5900 00007ffd`91ad5910 00000000`00000000 00000000`00000010 : ntdll!LdrpInitializeGraphRecurse+0xc8 000000ac`df9ff070 00007ffd`91a25dfb : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000001 : ntdll!LdrpInitializeProcess+0x1f62 000000ac`df9ff490 00007ffd`91a25c83 : 00000000`00000000 00007ffd`919b0000 00000000`00000000 000000ac`df79d000 : ntdll!LdrpInitialize+0x15f 000000ac`df9ff530 00007ffd`91a25c2e : 000000ac`df9ff5b0 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrpInitialize+0x3b 000000ac`df9ff560 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrInitializeThunk+0xe STACK_COMMAND: ~0s; .ecxr ; kb SYMBOL_NAME: eaanticheat_gameservicelauncher+e0968 MODULE_NAME: EAAntiCheat_GameServiceLauncher IMAGE_NAME: EAAntiCheat.GameServiceLauncher.dll FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_CODE_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {9765cd84-ca57-0a2b-658d-2a83892f7ced} Followup: MachineOwner