I think the game is switching the audio, but I don't know how it's doing it. I was listening to music and it sounds fine the second battlefield loads it's muffled, when I close the game it goes back to normal. I'm currently using headphones
Fixed the issue by disabling handsfree telephony.
EA Staff (Retired)@MalcolmGraves Does another audio sound weird as well once this happens? Are you using any drivers or apps with your headphones?
EA Staff (Retired)@MalcolmGraves Would it be possible to get a recording or video of this? Can you try installing drivers for the Bluetooth device, or direct connect (if possible) to see if there is any difference?
@EA_IlliumAt I was able to record the audio while playing music and opening the game. At the 24 second mark is when the game is open and the audio gets muffled, at the 49 second mark the game closes and the audio returns to normal. My laptop drivers are on the latest version, the bluetooth headphones don't have drivers. The audio can be accessed from my google drive.
https://drive.google.com/file/d/1uP-Gn95tPCkAN1mDxqOOdA5kt3VgmmUr/view?usp=sharing
EXACTLY the same issue here with bluetooth earbuds; just went to use them on game for first time as like, wtf is this!? Sounds like the audio is underwater it's so muffled; windows 11, all other audio outside the game is fine!
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GEFORCE RTX 3070 Laptop GPU
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? All menus & parts of the game
Please select your region Europe
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) 22/11/21 21:30
Summarize your bug All audio in the game is muffled (like im listening underwater) when using bluetooth earbuds (Lypertek Z3 buds); all audio outside of the game and without earbuds is perfectly normal. Windows 11 laptop.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Bluetooth audio buds
What happens when the bug occurs? Audio extremely muffled
What should be happening instead? Audio should be clear!
All audio in the game is muffled (like im listening underwater) when using bluetooth earbuds (Lypertek Z3 buds); all audio outside of the game and without earbuds is perfectly normal. Windows 11 laptop. Unplayable with said earbuds! Have seen reports of the same on other forums.
EA Staff (Retired)Hey @mikemarolia @MalcolmGraves
Thanks for the update, I've had this happen before. Can you make it happen again and check your volume controls to see if it's set to the Stereo or Hands-free AG Audio device? (typically the AG Audio should sound like this) and see if you can switch to the one it's not on to have sound return?
**Clip from my Bluetooth headphones name may be different based on the device you have.
If not, are there nonbluetooth headphones or speakers to see if this happens?
@EA_Illium I don't have a hands-free option just speakers and my headphones. The audio issue is only with bluetooth headphones and when the game is open
EA Staff (Retired)Hey @mikemarolia @MalcolmGraves Just wanted to confirm if you are both seeing this after Patch #2?
