Banned account
I've also posted this in the general discussion but thought I would share it here also to potentially have some sort of response: My account was randomly banned on Battlefield 1 and Battlefield 2042...
Forum Discussion
Hi StradeZ
The EA Terms of Service team has confirmed that your account violated their anti-cheating rules ( as you told, after filing the appeal) which makes them view the ban as permanent. The support team rarely changes their mind about permanent bans even when users claim they made no intentional mistakes.
You can try to contact support again to verify any possible errors but you should not expect them to remove the ban...
I have made a small sketch for you so that you can get a general idea of how ban process works without going into detail :
Good luck🤔
While that process may sound reasonable in theory, its application is deeply flawed by a fundamental lack of communication. If a company requires its customers to install invasive, kernel-level anti-cheat software, it has an ethical obligation to be transparent when that system flags an account.
They should be required to provide specific evidence for their accusation, rather than hiding behind vague terms. The fact that numerous honest players are being banned is clear proof that their anti-cheat system is unreliable and is punishing the very customers it's meant to protect.
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