Banned account
I've also posted this in the general discussion but thought I would share it here also to potentially have some sort of response: My account was randomly banned on Battlefield 1 and Battlefield 2042...
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I'm in the same boat as you all. I was permanently banned for "Game Enhancement," and the appeal was rejected with no explanation. I don't cheat.
I'm desperately trying to figure out what could have triggered it. I just got a new Alienware keyboard and mouse. I used the Command Center to set a keybind on a side button (like I always do) and turned off the RGB. I'm even wondering if just being clumsy and "overclicking" on the new high-profile keys could look like something suspicious. Has anyone else thought of something so minor?
It's maddening what we have to guess at because EA refuses to be transparent. They are punishing legitimate players who invest in their games and creating massive distrust.
It's rubbish. My case has been in "waiting on studio" for the last 2 weeks with no response from EA giving me an actual update. It's a joke that they just ban players for no justifiable reason. It upsets me more because I was really excited to play BF6 but I refuse to buy it in fear that I'll just be banned from that game too. At least if a legitimate reason was specified I could make sure to do the opposite of whatever the thing is that I apparently did. Hopefully yours gets sorted mate
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