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Memesta's avatar
Memesta
4 years ago
Solved

Battlefield 2042 crashing due to Directx Function

So I just installed my new RT 6900 XT because I was having problems with the game on my 2070 super, but the problem is so much worse. Because now the game crashes either in the menus or in the beginning of the match when im loading in... making the game now unplayable. Ive tried several other games and have absolutely no problems. So I dont know what to do anymore....

When I load the game it either crashes right in the menus or when the screen is moving down to the map on the first spawn in sequence. It wasnt so bad at first and I was able to play for like 10-20 minutes before crashing, but after the day went on it got worse. So ive done the list below...

Things ive done:

-uninstalled and reinstalled drivers 2x

-uninstalled and reinstalled the game

-updated windows

-enabled Dx12 

-Verified files 3x

-turned it off and on again. enough times

-I even took this thing to best buy and had them clean my bios, boot drives, windows, and hardrives (deleted all the games and what nots)

By the time of posting this the game is now crashing at the menus just after the ship loading sequence is over 

 I dont know why I didnt take photos earlier this time but I have the two ive attached, hopefully one says its too large but I couldnt be bothered to trim it down...

technical issues
  • Memesta's avatar
    Memesta
    4 years ago

    Well mine kept crashing until I put it at 75%, I was able to get through 1 full game so far (30 ish minutes. So far you were the only one able to fix my problem so far @Heroxoot  Ill keep ya'll updated but so far so good, its better than what it used to be!

29 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Memesta, 


    Do you mind sharing a DxDiag when you have the chance? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

  • Memesta's avatar
    Memesta
    4 years ago

    @EA_Kent  Nevermind my question, I answered it myself lol. So i looked through it (and ill have it attached) and on the Driver Problem code says "unknown" idk if that could be the issue? 

  • CRV3N's avatar
    CRV3N
    4 years ago

    I had similar issue, but mine started when i enabled dx12 in the profsave files.

    When I disabled DX12 I didn't get the crashes anymore. Besides, dx12 doesn't really give me any noticable performance advantages.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @CRV3N Thanks for the info!

    @Memesta Did you make any changes to your own profsave files? If so, can you try undoing those changes to see if it makes any difference for you? 

  • Memesta's avatar
    Memesta
    4 years ago

    @EA_Kent The only thing I enabled or messed with was the Dx12 thing and ive enabled and disabled it, but had no noticable changes, it just keeps crashing. The farthest I get now is the screen that says the map name, then eventually it freezes, pulls up the error code for DirectX Function, tabs the game over the error code, then completely freezes my monitor forcing me to Alt F4. 

  • Memesta's avatar
    Memesta
    4 years ago

    @CRV3N  Yeah mine was disabled originally when the game started crashing, so I was told to enabled it to fix the crashing but the crashing persisted. 

  • Memesta's avatar
    Memesta
    4 years ago

    So this is the first load of the game today, I decided to catch it on video to show you guys. 

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