Battlefield 2042 freeze whole pc

Game freeze my whole PC, only what i can do is hard reset/turn off on pc case.This happen every single time when i start to play this game, sometimes after 1 match, sometimes after 2-3 matches.I reinstall 3x windows because of this, test my memory with memtest, i updated all drivers manualy and i even used "Driver Easy" software. Windows is updated.

I tried so many things, from configs, to default config of the game settings, lowering graphics to low, to medium.. to turn off all minimal, even tried every possible resolution in menu.. from lowest one to 1080p .. it's always the same, does not matter..
Before every launch i check update game on Origin launcher, Repair, I delete files in "cache" folder in my documents, delete all Temp files.. Run game as Fullscreen or Borderles.. nothing works.

In game i have fps from 65 maybe till 90 depends .. and mostly going arround 70-80, even i run Afterburner with RIva Tuner to see temperatures and all data of my components, all runs normal, GPU is constantly max 55C usage is 50-55%, CPU get warmer.. arround 70C and usage is arround 90% most of the time, Ram memory never go over 10000, always is 9000 and something..
I really don't understand what is the problem, minimum spec for this game is i5 6600K, my CPU is from the same year i7..
I never experienced something like this, my whole pc get frozen .. and this all happening from 15. November and now is 20.. last 4-5 days i trying to figure out what the hell is going on...

I can provide any pictures or videos if it needed, i just want to know why this happen.. what causes it.. is my pc or .. maybe game is not optimised ( what i doubt lol ) ..

My specs are:
Processor - i7 6700k

Graphic Card - Nvidia GeForce GTX 1080 ( Gigabyte version, and i name this because i think is OC by default.. i think )

Ram Memory - 16gb

Motherboard - Asus maximus VIII Ranger

Storage - Samsung NvMe 970 Plus 1TB

technical issues

EA_Blueberry
4 years ago
@Soundstreeam

I'm seeing a potential malware on your system with SLPlugin.exe showing up in your Windows Error Reporting. You may want to investigate to see if that is legitimate software.

It looks like you need the latest hotfix released by Nvidia. It can be found here. After installing, restart your PC and try launching the game with no other programs or overlays running in the background. When you are running the game, pull up Task Manager to verify if you have high CPU/GPU usage.

15 Replies

AliasByte
Seasoned Novice
4 years ago
SLPlugin is part of another game which i play, i uninstall it.
I install new driver fix ( used DDU in safe mode to uninstall previous one ), game look much more smoother and "faster" and i played 2 conquest games, second map was that snow map and something weird happen, all vehicles dissapear ( models of the vehicles ) and i see people inside of it, so models are transparent, they still going arround and shoot etc.. i try to leave the game to main menu, because i see it's bugged out or idk what is the problem.. and i got black screen.. i see my mouse, i can move it.. but after 5 min looking at it.. i press escape and try to kill the process "alt f4" then mouse freezes, tried ctrl-alt-delete nothing happen.. so i guess is infinite... so kinda the same thing.. freezing whole pc.. ☹️
This screenshots are made when i was playing first map.
EA_Blueberry
Community Manager
4 years ago
@Soundstreeam

I'm seeing a potential malware on your system with SLPlugin.exe showing up in your Windows Error Reporting. You may want to investigate to see if that is legitimate software.

It looks like you need the latest hotfix released by Nvidia. It can be found here. After installing, restart your PC and try launching the game with no other programs or overlays running in the background. When you are running the game, pull up Task Manager to verify if you have high CPU/GPU usage.
Smiley40004
4 years ago
Mine is close, the whole PC shutdown except a few lights and the CPU fan. I have to hold down my power button and then it takes a few minutes to restart. I have had to reset my PC 3x as well cause it messes with my windows. Can't launch any games of any kind after and my Xbox stops working properly.
Ryzen 5800x
Radeon 6900xt
32gb ram
2x 1tb nvne ssds
1tb sad
AliasByte
Seasoned Novice
4 years ago
I don't have problem to launch the game, game is launching.. even i can play it.. little bit than randomly it freeze my game and whole pc, can't kill the game, can't bring task manager.. can't go on desktop.. nothing.
I did clean boot few min ago to test it.. it happen again after 15-20min of playing the game.. lock up.. total freeze.
I check physicly my fans and pc case and is not hot. In last test i didn't run program which can show me temps but i can do it and take pics or if is there another way which i can provide datas when game is running that will be great.
Problem is whole pc freeze so idk how i can benchmark the game... collect data while game is running and to be saved even if pc freeze so i can .. and we can see what causes it..
I really run out of ideas at this point and it drives me crazy.
I saw many people with same processor for example have issues like this or combo this kind of processor and 1080 gpu..or 1080ti i saw some threads.
I can provide anything just let me know what i should do.
DxDiag.txt89 KB
EA_Blueberry
Community Manager
4 years ago
@Soundstreeam

Would you be able to include a DxDiag for us?

When your computer freezes does your PC and fan feel really hot?

Are you able to launch the game and play it without any issues if you clean boot and then immediately launch the game as administrator?

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

How to gather DxDiag information

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/