Battlefield 2042 is the only game that makes my PC freeze + reboot

Question

Product: Battlefield 2042Platform:PCPlease specify your platform model. PCAMD or Nvidia Model Number I7-11700K + RTX 2070SEnter RAM memory size in GB 16Are you using any software with an overlay? YesIf yes, can you list them here? OriginIf you disable this software, does that have any effect? NoWhich part of the game is the issue happening in? MultiplayerWhich part of the mode? ConquestPlease select your region EuropeOn which server did this happen? All of themWhen did this happen? (dd.mm.yy hh:mm) Last time 22/12 @ 17:53Summarize your bug My PC randomly goes to a black screen then reboots while playing BF2042, sometimes after 30 mins, sometimes after 1h... I checked on BlueScreenView and ntoskrnl.exe is involved everytime, with sometimes dxgkrnl.sys or win32kbase.sys..How often does the bug occur? Often (50% - 99%)Steps: How can we find the bug ourselves? Go check?What happens when the bug occurs? My PC randomly goes to a black screen then reboots while playing BF2042, sometimes after 30 mins, sometimes after 1h...What should be happening instead? work properly and not having crazy bugs and issues like this one‌Check everything above

ea_barry · Answer

@v0lcano8&nbsp;

Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

If the issue persists, perform a clean boot before starting the game:

http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

Forum Discussion

Battlefield 2042 is the only game that makes my PC freeze + reboot

1 Reply

About Battlefield 2042 Technical Issues & Bugs

Recent Discussions

Battlefield 2042 Javelin Error and BSOD Errors

Server host Issues

An Error Occured On Our End Please Try Again A Little Later

Game keeps crashing

Phantom Charm