I had this issue a little while ago however it got patched and now it's back. Whenever i try to load into a playlist, it does the countdown then I'm hit with a black screen with the loading symbol in the centre and put straight back into the main menu. No error code of the sort, it's as if nothing happened. I do have a clip of this issue. My friends still load into the game however it seems it's only me having this issue for whatever reason. When i restart i can play one game however when i search afterwards it happens again. So now i have to restart every time to play 1 game. It's kind of ridiculous to be completely honest. Edit - I'd mute the video cause there's static for whatever reason, double click to get it full screen. @EA_Leeuw @EA_Atic

I haven't tried that yet however i did do a network reset on windows. I did this by going to windows settings, network and internet, advanced network settings and then did a network reset. Restarted my pc and so far seems to be working. I am actually able to play the game's 24/7 conquest again however unfortunately all the other game modes do not work still. I will check my router settings and see if i do have a double NAT type however this hasn't really affected me in any other game apart from this one. if this is the fix the people need to fix the loop then many people aren't gonna be happy or may not even know how to do this. There's has to be another way but I'll give it a shot and let you know if it fixes the other maps. @EA_Leeuw

It does seem similar however the issue i had was it'd do the countdown, countdown ends and then black screen with loading symbol straight back to the lobby. I have resolved this issue temporarily by just uninstalling and reinstalling the game however it happens often and i don't want to uninstall and reinstall the game every time. The problem first arose when i tried matchmaking with a squad of 4. They'd get in the game but i wouldn't. Hope this helps contribute towards a fix.

It got to the point yesterday when, even though I'd restart the game, it would still have that matchmaking issue so I wasn't able to play completely until I did a complete reinstall. @EA_Leeuw

pc Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)Language: English (Regional Setting: English)System Manufacturer: System manufacturerSystem Model: System Product NameBIOS: 3603 (type: UEFI)Processor: AMD Ryzen 7 3800X 8-Core Processor (16 CPUs), ~4.2GHzMemory: 65536MB RAMAvailable OS Memory: 65440MB RAMPage File: 21083MB used, 54083MB availableWindows Dir: C:\WINDOWSDirectX Version: DirectX 12DX Setup Parameters: Not foundUser DPI Setting: 96 DPI (100 percent)System DPI Setting: 96 DPI (100 percent)DWM DPI Scaling: DisabledMiracast: Available, no HDCPMicrosoft Graphics Hybrid: Not SupportedDirectX Database Version: 1.0.8

Exact same issue here. I've tried a bunch of * like reinstalling (deleting battlefield 2042 folders and origin folders), clearing caches, and allocating more virtual memory. I am at a COMPLETE loss here. 2 days ago, I tried to play the game again after a couple of months of not playing and it worked fine. I played 3 games of 24/7 spearhead breakthrough and a couple games of conquest. If I recall correctly, I loaded into the matches with no issues at all. Now, today when I try to play, I find lobbies no problem, go through the countdown with the helicopter animation, but I get kicked back to the lobby after about 10-20 seconds of the 4 spinning squares with the black screen. PLEASE someone tell me there is a fix because I wanted to play this game again seeing as they're at peaking player counts for the first time in like a year.

Battlefield 2042, Not able to load into games.

35 Replies

EA_Leeuw
Community Manager
3 years ago
Hey @PhoenixRDV,

We have a thread regarding a similar issue, could it be the same issue that you're experiencing?
Link here: https://answers.ea.com/t5/Technical-Issues/Matchmaking-loop/td-p/11133651.
PhoenixRDV
3 years ago
It does seem similar however the issue i had was it'd do the countdown, countdown ends and then black screen with loading symbol straight back to the lobby. I have resolved this issue temporarily by just uninstalling and reinstalling the game however it happens often and i don't want to uninstall and reinstall the game every time. The problem first arose when i tried matchmaking with a squad of 4. They'd get in the game but i wouldn't. Hope this helps contribute towards a fix.
PhoenixRDV
3 years ago
It got to the point yesterday when, even though I'd restart the game, it would still have that matchmaking issue so I wasn't able to play completely until I did a complete reinstall. @EA_Leeuw
PhoenixRDV
3 years ago
Never mind. just logged on now and tried to play a game and the issue is still here. I can't play a single match of anything, even after a restart of the game, a restart of my PC. It's super annoying cause i really wanna play. @EA_Leeuw Did you see the clip i attached to thread?
EA_Leeuw
Community Manager
3 years ago
@PhoenixRDV, just out of curiosity, would you maybe be able to check if you have double-NAT active on your local internet connection, or if this is something that your ISP has enabled on your modem/router? I've seen a similar issue in the past and this got caused by ISPs pushing double-NAT configs to modems/routers, which caused Battlefield 2042 to be stuck in this loop as well.

If you manage to check if you have double-NAT on your connection, and you manage to disable this (if it was enabled), I would recommend to check if that changes something to your situation.
PhoenixRDV
3 years ago
I haven't tried that yet however i did do a network reset on windows. I did this by going to windows settings, network and internet, advanced network settings and then did a network reset. Restarted my pc and so far seems to be working. I am actually able to play the game's 24/7 conquest again however unfortunately all the other game modes do not work still. I will check my router settings and see if i do have a double NAT type however this hasn't really affected me in any other game apart from this one. if this is the fix the people need to fix the loop then many people aren't gonna be happy or may not even know how to do this. There's has to be another way but I'll give it a shot and let you know if it fixes the other maps. @EA_Leeuw
EA_Leeuw
Community Manager
3 years ago
@PhoenixRDV, awesome, feel free to share any updates when you have them. 🙂
CanIGetaRed0
3 years ago
I'm having the same issue as above
Go to loaf into a game, countdown finishes, kicked back into main menu
1 year in and I've never played a full match and was not given a refund.
Thought I'd give it another chance and nope. Nothing
Rokebo73
Seasoned Ace
3 years ago
@CanIGetaRed0 some system info would be nice !
PC of game console ?
At a pc ? post a dxdiag please !
CanIGetaRed0
3 years ago
pc

Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 3603 (type: UEFI)
Processor: AMD Ryzen 7 3800X 8-Core Processor (16 CPUs), ~4.2GHz
Memory: 65536MB RAM
Available OS Memory: 65440MB RAM
Page File: 21083MB used, 54083MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8