Solved
Battlefield 2042 not loading (Xbox Series X)
I just downloaded Battlefield 2042 and attempted to play some matched (I'm new). But there is some kind of bug and it doesn't load in, I'm stuck in a black screen and I'm kicked back to menu. I can play with other friends as hosts as long as it's against AI. I hard reset the console, reinstalled the game and I have had no luck. Extremely frustrating for a new player.
The match/game is selected, the countdown appears, then black screen with menu music, and then I'm sent back to main menu.
Console is Xbox Series X.
Hi @Deainiel1 When you have a moment can we try the following steps, and check if the same issue occurs?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
