Battlefield 2042 restart whole pc

The game has also been restarting my PC quite consistently for a while now. It was off and on since Patch#3, clearing the cache in the "Documents\Battlefield 2042\cache" folder helped but ever since Patch 4.1 or 4.2, it stopped helping (though now i have it set so nothing can write to the folder just in case that was even an issue).

The game just power cycles the PC. The only error logs are that windows shut down unexpectedly. The game doesn't even max out my system cause I have a fps cap set in Nvidia control panel to limit fps to 144hz in 1080p (which actually helped with 100%CPU utilization so that's nice). Pretty sure it's not an overheating issue because it can go hours without restarting or having any problems.

I've tried
- turning off XMP in bios.

- different graphics drivers

- changing all the graphics settings

- clearing ea app/cache in documents

- disabling all overlays

So far, I've resorted to just keeping a journal of what's happening off the top of my head when it restarts.

3 out of the 3 times it has restarted my PC, I had been looking at smoke/smoke grenades of some sort that I did not throw.

1) Manifest, smoke, MAV, Stealth helo bombs, was bleeding out on ground

2) noshahr canals looking at scope glint through smoke, gunning wildcat barrage missile, holding rightclick zoom towards C point from road up from D.

3) caspian border, literally watched two smoke grenades get popped in front of me while lying on the ground dead and like clockwork computer restarted. (not sure if friendly or enemy but i think it was enemy smoke)

I had been running Falck with smoke grenades so I had been throwing a good amount of my own smoke grenades.

These restarts have been pretty random and have happened in <10 minutes to >5hours.

Sorry for the long post, but these are my findings so far. Will post more if I find out anything new.

My specs are:
Win10 x64

32GB ram

i7-11700K (no OC)

RTX 2080TI (on driver 528.49 cause it's the last one that had worked fine for the longest time)

PS. as a side note, since patch 4.2, I've gotten stuck in black loading screens loading into and out of games (it never used to happen before this).

@blckbird2002
can u run FurMark test with settings similar to the game and wait at least 15m?

@blckbird2002   Also use HWINFO64 PORTABLE to monitor temps and voltages (start with sensors only in hwinfo64).
Also post dxdiag please !

Thanks

Ran FurMark around17 minutes, topped out around 78C. posting DxDiag from like 2 hours ago, will go monitor in-game for a bit and post a new dxdiag if anything there changes.

@blckbird2002
At that moment u have 1830MHz (boost) clock. Try to check the problem on reference GPU clock speed: 1350 MHz (base) and 1545-1750 MHz (boost).

Base clock is 1350 MHz, I'm currently not running any OC software and any OC is from the factory OC.

The card is an EVGA 11G-P4-2487-KR if interested.

You are right, though, the boost clock is high, averaging around 1870MHz. maxing out at 1980MHz according to HWiNFO.

CPU Temp max was 88.5C, avg ~78C. GPU Temp max was 76C, avg 70C.

Sorry if my replies are slow. I don't keep the browser open when playing 2042 cause the game is so temperamental. Just played way too long to see if it would crash, it did not. Will update if the situation actually develops.

Two more instances of restarts.

Manifest, latv4 was gunning 50mm shooting at wildcat, driver popped thermal smoke, instantly crashed within 1sec. <3mins loading into the round.

Noshahr Canals crashed on load in...?!? didn't see, was writing in this txt doc.

played 2 rounds after with no issue. one on spearhead, and other on renewal.

installed software to downclock gpu next time playing. hope for better luck.

dxdiag had no useful updates during/after the restarts.

didn't have much issue with temps.

@blckbird2002  Update youre system drivers again.
Dont forget Chipset drivers <-- important.

use this tool to upgrade to the latest drivers:
SYSTEM DRIVERS AND CHIPSET UPDATE

Check the Youtube movie how to install , download and update ALL drivers.
https://youtu.be/6UpzenfVOAA
Open the web browser and enter url: https:\\www.drivereasy.com
Click at Driver Update Tool in the upper bar and select Download Free Version.
Click at the green button with the text DOWNLOAD DRIVER EASY NOW.
When tool is downloaded select the file and run.
Install Driver Easy Tool.

Some drivers updates need to reboot your system, reboot system when needed,
continue using Driver Easy untill 'ALL' drivers are updated.
This free version allows only 1 download and 1 update at once

It has been a while. I haven't played too much, but I'm going to go out on a limb and say downclocking the GPU has improved the stability of the game so far.